Dan Alexander Email & Phone Number

London, United Kingdom

MicroNet provides Hospitality driven IT Solutions focused on Technical Services, Support, Consultancy and Project delivery for Restaurant groups. MicroNet provides 24x7 support and monitoring services to the Hospitality & FnB sectors from our UK Help Desk. With 2014 being MicroNet’s 10 year anniversary, MicroNet has a well established client base and an excellent reputation within the Hospitality Sector. Our philosophy is to build relationships on trust and understanding. Our success has been based on focusing strictly on providing quality service and relation building, pro-active support with unique accountability. We think user experience-first in everything that we deliver by working with each client to understand the business needs and developing the best solution for them working as their trusted advisor.MicroNet’s team has wealth of experience in all areas of Hospitality IT solutions. As the Hospitality industry embraces changes with ever increasing IT reliance and Cloud computing, we continue to stay ahead of the game and focused on delivering best-in-class cost effective solutions.MicroNet’s HQ is located Watford (UK) with operations offices in London, New York & Dubai, we are able to help expand your operations beyond UK by providing localised project delivery, domain knowledge consultancy and support covering all aspects of Hospitality IT infrastructure backed by our global help desk based in UK. MicroNet supports Hospitality IT Infrastructures for clients in US, Middle-East and Asia.

ACHIEVEMENTS & RESULTS• Developed business worth over £200k within 4 months• Set up client partnerships project to increase business opportunitiesCORE RESPONSIBILITES • Full sales responsibility – took over the Commercial Director’s Sales role • Responsible for formulating a new business sales strategy and all new business campaigns• Understanding the needs and drivers for not-for-profit and charity sector organisations• Responsible for full sales cycle from cold calling, meetings through to closure and account management

ACHIEVEMENTS & RESULTS• Responsible for creating and developing 6 of the top 10 Triaster accounts• 160% over target for 2007/2008• Only person to date to generate over £500k in one year• First sales person at Triaster to consistently achieve over £100k per quarterCORE RESPONSIBILITES • Strategic account manager responsible for generating new business and account penetration• Building relationships and partnerships with Directors through to C-level executives• Company representative at all national seminars for all sectors• Large percentage of role involved client facing skills - attending client meetings to maximise high value sales opportunities• Maintaining highest levels of customer service consistently across the business – exceeded customer satisfaction averages in all feedback • Conducting in-depth needs analysis to understand the exact demands of Triaster customers and develop and manage the client solution• Bid management, providing in-depth client solutions, costings and project plans• Understanding and translating technical requirements and enhancements (including licensing issues, business process technology capabilities) – both internal and external• Experienced in complex, multinational, high revenue sales and tendersGLOBAL EXPERTISE & CLIENTS ACROSS VARIOUS INDUSTRIES• Technology: Microsoft, Motorola, Serco• Finance: Bank of New York, G4S cash services, Citi Group• Public Sector: Scottish Parliament, London Boroughs of Hillingdon, Brent, Enfield, Greenwich• FMCG: Heinz, Vimto, McDonald's Corporation

• Set up the European Operation for the company and developed most profitable client for the company to date • Account managed retained accounts effectively, with 100% delivery• Developing relationships with candidates to support and guide them through the recruitment life cycle• Maintained the database and kept comprehensive notes on status of projects, clients and candidates• Responsible for co-ordinating the searches and setting objectives for the research team

• Worked solely with retained clients and recruited high-level, strategic positions• Understood the clients’ business, needs and potential growth plans and provided effective, deliverable solutions • Worked in partnership with clients that ranged from start-ups to multi-national organisations• Responsible for co-coordinating the searches and setting objectives for the research team

• Managed major blue chip accounts by providing complete recruitment solutions for both contract and permanent needs• Managed and coordinated teams for the larger projects including Siemens and Motorola• Trained and aided in the development of new and junior Consultants, set tasks and objectives, monitored progression and appraisals, and acted as a mentor• Account managed clients and contractors throughout the contract period• Interviewed candidates by telephone and face to face• Managed the rate negotiations between client and contractor• Developed accounts and identified new business opportunities within existing clients• Won new business via methods such as cold calling and presentations