Senior Sales Consultant/Mentor
Roseville Ca
Providing exceptional customer service to every customer that walked into the store not just from the start of a sale but through the entire experience, after the sale, and with follow up and of course the asking for a referral to take care of there friends and family. Using discovery to help understand the customers journey on what lead them to CarMax, and how can we help them end there journey here.Training and developing sales consultants new ones and also ones currently on the floor that want to improve there own skills. I reached presidents club within 4 months of joining CarMax and easily moved up from Gold, Silver, Platinum, Diamond and Double Diamond all within 3 short years earning myself a CarMax demo. Selling over 1200 cars while in my position as a sales consultant.