Dan B. Email & Phone Number

Anderson, In, Us

Indianapolis, Indiana, United States

Noblesville, Indiana, United States

Responsible for overall oversight and engagement with technology service providers. Perform vendor assessments and provide valuable insight on existing and prospective technology vendors. Reviews contracts to both evaluate and negotiate offerings as well as support metrics and service levels. Works with technology personnel both internally as well as with service providers to mitigate roadblocks and address issues that prevent effective partnership engagement.

Indianapolis, Indiana, United States

Indianapolis, Indiana Area

Oversight of multiple projects and support teams for the purpose of present and future technology needs for the organization.-Facilitation of meetings to identify and address technology requirements, potential solutions, review support documentation, work backlog refinement, ensure certification compliance, identify task ownership, conduct estimation sessions, provide user training, initiate and administer lean techniques into processes, ensure proper change management, conduct problem management / root cause analysis, interface with vendors to solicit support and on occasion to address SLA issues, and receive tasking / provide updates to senior leadership.-Indirect oversight of the Service Desk.-Participation in Lean six sigma planning, SOC2 Audits, PCI Audits, and security scan reviews.-Led multiple major incident bridge calls with cross-platform teams to ensure timely issue resolution.-Ensure appropriate training, compliance, and audit documentation was up to date in Sharepoint. -Maintained the highest service metrics within Ascension (150,000 users, 3,000 IT personnel) improving accountability through the creation of Service Now monitoring dashboards and advanced reporting.-Utilization of SCOM reporting to ensure solid infrastructure capacity and performance-Selected by executive leadership to be part of a team which instituted many new improvements into the national change management process.

Acted as manager and product owner for a team responsible for the development and support of an application portfolio of 12 mission critical, data driven applications with dashboards and reports. Primary technologies were SQL Server Reporting Services, Integration services, Management Studio (SSRS, SSIS, SSMS) and ASP.Net, Visual Studio, and Team Foundation Server (TFS)Facilitated meetings with business teams to collect requirements and important business metrics.Facilitated meetings with developers for the purposes of planning, design / estimation, and task adoption.Administered a fully scrum based, continuous delivery framework.Ensure appropriate training, design, project, and disaster recovery documentation was up to date in Sharepoint.Successfully avoided any major incidents for our 12 mission critical applications by utilizing ServiceNow to ensure proper incident management, change management ( proper testing and validation ), application support and following of Software Development Life Cycle.

Acted as the direct manager and scrum master for a team of six responsible for continuous delivery, quality assurance, and support of data driven applications and dashboards ( SQL and ASP.Net ).- Facilitated meetings with business teams to collect requirements and important business metrics.- Facilitated meetings with developers for the purposes of sprint planning, design / estimation, and task adoption.- Ensuring proper database management, analysis, and reporting.- Successfully avoided any major incidents for our 12 mission critical applications by utilizing ServiceNow to ensure proper incident management, change management ( proper testing and validation ), application support and following of Software Development Life Cycle.

Indianapolis, Indiana

Acted as an interim Reporting Services / Data Specialist

Indianapolis, Indiana Area

Development within the full Software Development Lifecycle to include quality assurance for Microsoft .Net developed applications. This environment was a fully managed Scrum/Agile environment. Tools were Visual Studio and Team Foundation Server (TFS)

Development of data driven .Net applications within the full Software Development Life Cycle in an agile environment. Utilized SQL Server Management Studio - SSMS, SQL Server Reporting Services - SSRS, Visual Studio, Team Foundation Server (TFS), Microsoft Dynamics CRM, and Microsoft Access.

Significantly increased company sales capabilities by the creation of a data driven cross-selling tool. Also responsible for database administration and the creation of advanced SQL reporting capabilities with complex metrics. Utilized SQL Server Management Studio - SSMS, SQL Server Reporting Services - SSRS, Visual Studio, Sharepoint, and Microsoft Access.

Fishers, In

Part of a team of two that developed, documented, and trained on a fraud detection dashboard that was so successful it was published in Information Weekly. Utilized SQL Server Management Studio - SSMS, Visual Studio, Visio, MS Word, and Powerpoint.

Indianapolis, Indiana Area

All aspects of Client/Network software and software support.

Documentation, training, and vendor interaction to provide support for both the client and web based Powerway Document Management system. Utilized I3, Remedy, and Primus.

oAnalyzed data and communications

Certificate, Applications, A

Activities and Societies: Deans list

Of A Certificate, Called "Computer Applications Specialist

Training included Logic, Design, and Programming (visual basic), functionality of five Microsoft applications as well as working.

Academic, Graduate

Activities and Societies: Wrestling, Football, Creative Writing