Dan Bechtold Email and Phone Number
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I am a dedicated professional with a profound interest in technology. I aim to align myself with a company who uses the latest technologies available in order to get the most out of their IT infrastructure.I've worked primarily within the Network Engineering field with Routers, Switches and Security appliances. My six years working in enterprise network environments has afforded me the opportunity to work with a variety of telecom and equipment vendors. I also have helped deploy and maintain VMware ESX/ESXi Operating Systems in a Service Provider environment. With that, comes the support and knowledge of the underlying dependencies of a cloud computing environment. I am experienced with multiple storage technologies and SAN environments.Specialties: Proficient with the following technologies:- VMware ESX/ESXi Implementation/Support- Storage Technologies: iSCSI, Fibre Channel,NFS- Networking: Routing and Switching, Load Balancing (F5), Juniper (JUNOS, ScreenOS), Cisco Security Appliances (ASA, PIX)
Expedient
View- Website:
- expedient.com
- Employees:
- 361
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Technical Resolution ManagerExpedient May 2019 - PresentColumbus, Ohio AreaThis role is one of the most exciting I've had to date while working at Expedient. As Technical Resolution Manager, it is my responsibility to respond to and resolve Expedient client escalations by coordinating across OSC functional teams. By collaborating with the extremely talented technical resources within the OSC, I will ensure that our clients receive exceptional support of the services Expedient provides.
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Osc Training SpecialistExpedient May 2017Columbus, Ohio AreaMy main responsibility is to create and manage a training program for new hires in Expedient's Operations Support Center. One of my main goals is to provide our new hires with key information about their responsibilities as it relates to their position. I want to impart an understanding of our corporate history, departmental structure and services, in order to convey the myriad of opportunities that exist for advancement at Expedient.Additionally, I aim to instill the core values of Expedient that will impart our culture of white glove customer support and exceptional outcomes that both our customers and our employees are looking for.
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Technical SupervisorExpedient Data Centers Dec 2013Columbus, OhioI am one of Expedient's Technical Supervisors within its Operations Support Center. My oversight includes the local Operations Support Center staff at our Columbus, Upper Arlington facility and the Tier-2 Technician staff across the enterprise. I serve as a technical escalation point and work to make sure that the team is supported in their efforts to support our clients.
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Team Lead - Operations Support CenterExpedient Data Centers Oct 2013 - Dec 2013Columbus, Ohio AreaI am the Team Leader of the Operations Support Center in our Columbus, Ohio data center. I work to ensure that members of my team are supported in their efforts to provide our customers with a high level of service. I provide local oversight in the market while serving as a technical/operational escalation point for my staff members.
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Solutions ArchitectExpedient Jun 2011 - Oct 2013Columbus, Ohio AreaI work with Account Executives to bring clients into our organization. I am involved with the technical details, ensuring our services will meet the scope of requirements for the prospective customer. My main focus is designing and presenting solutions to complex IT problems. I also focus on cost savings and environment optimization.
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Engineer, Operations Support CenterExpedient Jun 2008 - Jun 2011I worked in Expedient's Operations Support Center as a tier III engineer. My primary responsibility was to support customer and internal infrastructure in order to maintain SLA (Service Level Agreements). Secondary responsibilities included team training, documenting technical infrastructure, receiving/resolving escalated cases from lower tier support, and on-call support.My expertise lies primarily within the Network Engineering realm but I am well versed with VMware operating systems as well. Due to the nature of our business I often engaged in basic system administration duties as well.
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Network Control Technician CHarris Corporation Feb 2005 - Jun 2008Responsibilities Include:Network drop patching Device maintenance (software/hardware upgrades)Interfacing with customer to determine network capacity needs.On-call responsibilityWorked on NMCI (Navy/Marine Corps Intranet) contract and supported multiple Naval base campus networks directly. Contract support mandated that I carry a Top Secret security clearance.
Dan Bechtold Skills
Frequently Asked Questions about Dan Bechtold
What company does Dan Bechtold work for?
Dan Bechtold works for Expedient
What is Dan Bechtold's role at the current company?
Dan Bechtold's current role is Technical Resolution Manager.
What is Dan Bechtold's email address?
Dan Bechtold's email address is da****@****ent.com
What skills is Dan Bechtold known for?
Dan Bechtold has skills like Vmware, Data Center, Networking, Cloud Computing, San, Switches, Routers, Virtualization, Cisco Technologies, Disaster Recovery, System Administration, Windows Server.
Who are Dan Bechtold's colleagues?
Dan Bechtold's colleagues are Brian Gubish, Meagan Gibbons, Nicholas Prigg, Richard Wright, James Wayson, John C., Jamaica Blidgen.
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