Dan Bistran Email & Phone Number

Timişoara, Timiş, România

Timişoara, Timiş, România

- Coordinating the recruitment team- Assisting hiring managers in the recruitment process and providing support in coordinating recruitment activities.- Finding solutions for recruitment procedures such as booking internal or external moderators and observers for the final interview.- Implementing the organization’s recruiting strategy.- Coordination of pre-employment testing.- Tracking department budgets.- Responding to employee inquiries and resolving issues in a timely and professional manner.- Ensuring all employee records are maintained and updated with information on new hires or changes in employment status.- Identifying the hiring needs of the company and managing the recruitment process to ensure smooth recruitment.- Create, implement and evaluate all HR department policies, procedures and structures.- Designing and implementing effective training and development plans.- Conduct quarterly and annual employee performance reviews.

Timişoara, Timiş, România

-Respond to customer queries in a timely and accurate way, via phone, email or chat-Identify customer needs and help customers use specific features.-Update our internal databases with information about technical issues and useful discussions with customers.- Monitoring customer complaints and providing support to resolve them.- Troubleshooting and resolving IT issues in a timely manner.- Communicating with coworkers to diagnose problems.- Installing and configuring software.- Share feature requests and effective workarounds with team members.- Inform customers about new features and functionalities.- Gather customer feedback and share with our Product, Sales and Marketing teams.- Assist in training junior Customer Support Representatives.- Documenting common support procedures that coworkers can follow.- Prioritizing the workload to ensure the most critical issues are resolved first.

Berlin, Germania

• Providing consistent and motivated leadership and direction to all staff and team members• Ensuring compliance with all company, state, and federal laws and regulations• Creating a sales plan and proactively experimenting to improve execution• Monitoring progress in real-time and analyzing data• Keeping an active watch over key accounts• Mentoring individual sales reps and administering incentive programs• Recruitment, hiring, and firing of sales reps• Managing budgets for things like travel, hiring, and training programs• Resolve customer complaints• Create budgets and approve expenditures.• Analyze sales data and statistics to determine the most effective sales strategies• Monitor customer preferences and performance to develop a focused sales plan• Project sales and evaluate the sales potential and overall profitability of the company's products and services• Determine discounts or special pricing of products and services• Advise the sales team on ways to improve their sales performance• Recruit, hire and train new members of the sales team• Providing ongoing training, motivation, and development of sales associates to ensure that sales and profits are effectively managed and maintained• Ensuring that sales staff is appropriately trained and competent to perform their job duties• Collecting customer feedback and market research

Berlin, Germania

- Present, promote and sell products/services using solid arguments to existing and prospective customers- Establish, develop and maintain positive business and customer relationships- Work closely with company executives and sales staff to identify new business opportunities and routinely participated in the sales process- Meeting or exceeding sales goals.- Negotiating all contracts with prospective clients.- Helping determine pricing schedules for quotes, promotions, and negotiations.- Preparing weekly and monthly reports.- Giving sales presentations to a range of prospective clients.- Generating leads- Coordinating sales efforts with marketing programs.- Understanding and promoting company programs.- Obtaining deposits and balance of payment from clients.- Preparing and submitting sales contracts for orders.- Visiting clients and potential clients to evaluate needs or promote products and services.- Maintaining client records.- Answering client questions about credit terms, products, prices, and availability.

Timişoara, Timiş, România

- Making client visits to present and promote products and services- Conducting negotiations for sales contracts- Working to ensure that negotiations go smoothly and lead to the purchase of the product or services in question- Providing after-sales support- Maintaining contact with clients with a view to securing further sales/ordersIdentifying potential new clients

Master Of Marketing And Business Administration, Business, Management, Marketing, And Related Support Services

The Masters in Marketing and Business Administration has provided me a set of analytical, strategic and leadership skills that prepared me.

Bachelor Of Political Science, Political Science And Government

High School Diploma, Accounting Technology/Technician And Bookkeeping