SENIOR PROJECT MANGER | NETWORK SOLUTIONS INC. | MARCH 1998 - PRESENT· Portfolio manager for key customer accounts ensuring business continuity through project coordination and planning.· Proven track record as Network Solutions “go to” project manager handling difficult projects and project conflicts.· Developed Network Solutions’ change management process.· Senior project manager – responsible for ensuring timeline, scope and budget for projects.o Ensured project profitability on projects with over $150,000 net profit and 1,300 dedicated man hours.o Managed multiple project teams simultaneously. Projects include collaboration, infrastructure, wireless and security for K12, higher education, medical, financial, government and manufacturing vertical markets.o Delivered RFP responses accurately, professionally and on schedule.· Collaboration project leader – responsible for the execution phase of projects.o Installation and configuration of Cisco Unified Communications Manager, Unity Connections, voice gateways, routers and switches.o Coordinated field engineer, 3rd party vendors and customer responsibilities.

HELP DESK/NETWORK MANAGER | ELKHART GENERAL HOSPITAL | JUNE 1995 – MARCH 1998· Managed help desk staff to ensure LAN/WAN, PCs and servers provided clinical staff with high availability.· Directed vendors providing LAN/WAN services to the hospital. Vendors included wiring contractors, networking consultants and telephone circuit providers.· Installed and maintained hospital LAN/WAN networking equipment.

Networking installation and design engineer for LAN installations and support.