Dan Boughton

Dan Boughton Email and Phone Number

Service Delivery Manager, Customer Success Manager, Project Management @ Independent Consultant
Dan Boughton's Location
Grand Rapids, Michigan, United States, United States
Dan Boughton's Contact Details

Dan Boughton personal email

n/a

Dan Boughton phone numbers

About Dan Boughton

Customer Service Delivery | Program and Project Management -Significant multi-industry, senior-level experience in people and project leadership. I have become proficiently skilled at identifying objectives, analyzing requirements and gaps, designing solutions, planning tasks, collaborating with stakeholders and leading cross-functional teams to implement effective and innovative business solutions.Service Delivery Manager - driving client success!Technical Account Manager - Led Outsourced Managed Services practice, providing Data Center Services and Computer Operations Support.Certified Ethical Hacker (C|EH); Experienced in Security Assessments, including Vulnerability Assessments, Penetration Testing, and Physical Assessments. Experienced in Computer Forensics, Data Recovery, Forensics Data Recovery. Specialties: Services Delivery and Resource Management - engaging people to deliver results to clients.Security Testing, Vulnerability Testing; Computer Forensics; Project Management; Software Implementation; Patch Management; documenting practices and procedures.Proficient in Microsoft Office Suite of applications; tools including Confluence, Jira; cross-team collaboration tools such as Teams, Slack, Zoom, Google Chat.

Dan Boughton's Current Company Details
Independent Consultant

Independent Consultant

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Service Delivery Manager, Customer Success Manager, Project Management
Dan Boughton Work Experience Details
  • Independent Consultant
    Independent Consultant
    Independent Consultant Feb 2024 - Present
    Grand Rapids, Mi
  • Vervint
    Service Delivery Manager
    Vervint Aug 2023 - Feb 2024
    Grand Rapids, Michigan, United States
  • Open Systems Technologies, Inc.
    Technical Account Manager
    Open Systems Technologies, Inc. Jun 2012 - Aug 2023
    Grand Rapids, Michigan, United States
  • Open Systems Technologies, Inc.
    Senior Security Consultant
    Open Systems Technologies, Inc. May 2009 - Jun 2012
  • Corporate Technologies Llc
    Senior Security Consultant
    Corporate Technologies Llc Apr 2007 - Mar 2009
    Senior Security Consultant: • Performed more than 290 Security Assessments across 125 organizations in regulated industries of Healthcare and Banking, and non-regulated industries including Financial Investment Groups and Manufacturing. • Assessments included comprehensive methods of penetration testing utilizing commercial and open-source tools as well as examination of various aspects of IT within the organization, giving consideration to HIPAA, PHI and GLBA requirements; also examined physical systems and environment for risk to assets. • Directly responsible for examining results, for providing specific recommendations for reducing risk to IT assets within the environment, and for presenting these recommendations to Executive Management. • Performed computer forensic investigations and data recovery operations on numerous systems as part of Computer Forensics area of the Security Practice. • Security Practice achieved a 35% profitable return on investment, with repeated 20% annual growth, and an 80% retention rate for annual and semi-annual repeat business of client base (85% retention rate including bi-annual repeat business).
  • Computer Products & Resources
    Senior Security Consultant
    Computer Products & Resources Oct 2006 - Apr 2007
    Senior Security Consultant (CPR was acquired by Corporate Technologies in April, 2007)• Performed more than 290 Security Assessments across 125 organizations in regulated industries of Healthcare and Banking, and non-regulated industries including Financial Investment Groups and Manufacturing. • Assessments included comprehensive methods of penetration testing utilizing commercial and open-source tools as well as examination of various aspects of IT within the organization, giving consideration to HIPAA, PHI and GLBA requirements; also examined physical systems and environment for risk to assets. • Directly responsible for examining results, for providing specific recommendations for reducing risk to IT assets within the environment, and for presenting these recommendations to Executive Management. • Performed computer forensic investigations and data recovery operations on numerous systems as part of Computer Forensics area of the Security Practice. • Security Practice achieved a 35% profitable return on investment, with repeated 20% annual growth, and an 80% retention rate for annual and semi-annual repeat business of client base (85% retention rate including bi-annual repeat business).
  • Computer Products & Resources
    Data Center Services Manager
    Computer Products & Resources Oct 2000 - Oct 2006
    • Responsible for leading a 5-person team that provided full operations and computer support of a 5,000 sq. foot Computer Data Center. • Provided for 99.99% network uptime in highly-available, full business-class Data Center. • Led full outsourced Managed IT Services for more than 60 companies, 700 users and 180 devices. Systems included Microsoft Windows 2003, Windows 2000, Exchange, SQL, and Terminal Servers; Citrix Presentation Servers; Cisco, Watchguard, Extreme, and 3Com networking hardware; and EMC and Hewlett-Packard SAN units. • Supported Data Center infrastructure equipment including Liebert HVAC and UPS systems; Standby Power systems; Environmental Monitoring and Control systems; Clean Fire Suppression systems; Physical Access Control systems.

Dan Boughton Education Details

Frequently Asked Questions about Dan Boughton

What company does Dan Boughton work for?

Dan Boughton works for Independent Consultant

What is Dan Boughton's role at the current company?

Dan Boughton's current role is Service Delivery Manager, Customer Success Manager, Project Management.

What is Dan Boughton's email address?

Dan Boughton's email address is db****@****usa.com

What is Dan Boughton's direct phone number?

Dan Boughton's direct phone number is +161657*****

What schools did Dan Boughton attend?

Dan Boughton attended Michigan State University, Grand Rapids Community College, Other.

What are some of Dan Boughton's interests?

Dan Boughton has interest in Running, 12x River Bank Run 25k Finisher.

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