Dan Bowden Email & Phone Number

Lincoln, United Kingdom

Wellingore, Lincoln

Direct, face to face customer Sales - Domestic & commercial of all hand tools , machinery & equipmentDomestic & commercial telephone and email sales & enquiries, Providing machine demonstrations to customersNegotiating selling price with domestic & commercial clients & suppliers Upselling products & maximizing K.P.I'sProcessing payment transactions online/ over phone & using payment cash register.After Sales Customer Support - By telephone, email & customer home/ site… Show more Direct, face to face customer Sales - Domestic & commercial of all hand tools , machinery & equipmentDomestic & commercial telephone and email sales & enquiries, Providing machine demonstrations to customersNegotiating selling price with domestic & commercial clients & suppliers Upselling products & maximizing K.P.I'sProcessing payment transactions online/ over phone & using payment cash register.After Sales Customer Support - By telephone, email & customer home/ site visits to rectify machine faults & technical issues & advise/ demonstrate user on machine set-up & OperationGenerating new business buy networking, marketing & advertising.Raising Purchase orders on RBA Retailer & Sage systemProcessing Invoices on Microsoft Retailer & sage systemPrice margin forecastingIn store & showroom merchandising, display & P.O.SStock control & rotation managementPacking & Dispatch co-ordination/ manually packing 7 taping parcelsDelivery co-ordination & route planningMaking multi-drop machine & tool deliveries to customers throughout the County's of Lincolnshire, Nottinghamshire & Rutland.Demonstrating and Installing new machines & equipment on siteLiaising with manufacturers on product modification & R&D of new products Show less

Lincoln, United Kingdom

Direct, face to face customer Sales - Domestic & commercial of all hand tools , machinery & equipmentDomestic & commercial telephone and email sales & enquiries, Providing machine demonstrations to customers Upselling products & maximizing K.P.I'sParts advisor- Specialist in locating rare parts for old obsolete machinesProcessing payment transactions online/ over phone & using payment cash register.Uploading of products & services to websiteAfter Sales Customer… Show more Direct, face to face customer Sales - Domestic & commercial of all hand tools , machinery & equipmentDomestic & commercial telephone and email sales & enquiries, Providing machine demonstrations to customers Upselling products & maximizing K.P.I'sParts advisor- Specialist in locating rare parts for old obsolete machinesProcessing payment transactions online/ over phone & using payment cash register.Uploading of products & services to websiteAfter Sales Customer SupportProcessing Sales transactions on Sellerdeck systemIn store & showroom merchandising, display & P.O.SStock control & rotation managementPacking & Dispatch co-ordination/ manually packing & taping parcelsCourier Tracking, problem solving.Processing Customer returns, exchanges & refunds. Show less

Lincoln, United Kingdom

• Working as a team, set up & merchandised from scratch, a new retail store specialising in motorcycle clothing, parts & accessories and service consumables.• Advised products based on customer’s needs & requirements by Face to Face showroom consultation, by email & telephone.• Introduced related products (Add-Ons) to customer to increase total.• Increased total transaction value by introducing & selling related products.• Introduced, set-up & processed finance agreements with… Show more • Working as a team, set up & merchandised from scratch, a new retail store specialising in motorcycle clothing, parts & accessories and service consumables.• Advised products based on customer’s needs & requirements by Face to Face showroom consultation, by email & telephone.• Introduced related products (Add-Ons) to customer to increase total.• Increased total transaction value by introducing & selling related products.• Introduced, set-up & processed finance agreements with customer In-Store.• Regularly closed sales on a high value purchase.• Answered requests and concerns and gave advice with friendly and knowledgeable service.• Offered After Sales service, technical support & problem solving.• Interviewed, employed & trained and mentored all staff personally on all aspects of the business, based on my own tailor- made training programme.• Managed monthly store promotions, setting up posters, P.O.S and merchandising store with window displays.• Liaised with other Shop Partners, suppliers & motorcycle dealers. • Set up appointments and maintained organised diary.• Managed store K.P.I’s & monthly targets.• Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.• Generated business & boosted sales by visiting bike dealers, Training schools, Bike clubs, Urban Park Ranger Service, Lincolnshire police bike meets, events & shows, talking & negotiating offering & demonstrating product range providing incentives etc & developing a strong rapport & business relationship.• Adjusted prices via pre-set schedules, supply management department costs and other factors on a regular basis.• Covered and Managed other stores during staff absence & holidays. Show less

Lincoln, United Kingdom

• Working as a team, set up & merchandised from scratch, a new retail superstore specialising in motorcycle clothing, parts & accessories and service consumables.Face to face customer consultation, sales, upselling.Customer consultation & demonstration of products.Helmet, clothing & footwear fitting consultationIdentifying & locating parts & accessories for customersAssembly & display technical products & service items- Exhaust systems ,Bike Stands Hydraulic lifts… Show more • Working as a team, set up & merchandised from scratch, a new retail superstore specialising in motorcycle clothing, parts & accessories and service consumables.Face to face customer consultation, sales, upselling.Customer consultation & demonstration of products.Helmet, clothing & footwear fitting consultationIdentifying & locating parts & accessories for customersAssembly & display technical products & service items- Exhaust systems ,Bike Stands Hydraulic lifts etc.Maintaining K.P.I & A.T.V targets.Training & motivating new staff on product range, sales techniques & closing sales.Networking & promoting store & products. Kitting out LIncolnshire Motorcycle Police & Urban ranger Service with specific clothing & accessories.Shop merchandising, display & promotion management.Stock control.After sales customer service. Show less

Lincoln, United Kingdom

Higher National Diploma, Graphic Design &,Illustration, Print, New Media & Photography, Btec Higher National Diploma

Activities and Societies: Student rep & liaison Event organiser Voice for the students

Art/Art Studies, General