-Completed ITIL 4 certification scheme-Weekly rotation of Service Desk, Escalation Management and Major Incident Management roles-On-call shifts for Major Incident Management-Weekly engagements with vendor contacts and internal team leads to enhance service operations.

-Supporting management services on parliamentary projects within the Houses of Parliament-Supporting the administration of NEC3 Option A Contracts-Stakeholder communication and coordination-Drafting and editing business case documentation.

-Year 6 Class Teacher with Management and Subject responsibilities

-Key Stage 2 class teacher-NQT Mentor for newly qualified teachers-Approved Coach-Mentor for trainee teachers-Reading curriculum leadership responsibilities