Dan Caffrey Email & Phone Number

Responsible for the implementation, training, and support of Vermont Systems software products for new and existing clients.- Led new product installations and upgrades for new and existing clients, ensuring that project requirements and deadlines were met.- Evaluated business practices of clients to determine the most efficient way to configure software products to meet or exceed expectations.- Demonstrated strong and effective troubleshooting techniques leading to the quick resolution of client requests.- Organized and updated client databases and websites using HTML, CSS, and JavaScript to maximize the utilization of software products.- Configured and supported various hardware components including servers, workstations, printers and network switches.

Burlington, Vt (Formerly In Nashua, Nh)

Responsibilities included providing excellent customer service, hiring, training, employee supervision, scheduling, inventory management, cash management, theft prevention, and overseeing opening and closing procedures.- Recognized performance for contributing to the store’s success in consistently exceeding sales objectives.- Managed up to 11 full and part time sales associates.- Planned and implemented inventory control and display practices for a newly opened store in Potsdam, NY.