Dan Callahan Email & Phone Number

Key Accomplishments- Managed 8 and 14 store markets, guiding sales growth of over $24 millionManaged Store Managers with indirect responsibility for a staff of up to 100 employeesAssisted or oversaw the opening of 15 new Outlet locationsRanked Top 10 Percent to Plan for both The Outlet and the entire Zale Corporation in FY08Ranked #1 in Percent to Plan for both The Outlet and the entire Zale Corporation in FY07Set standard in the brand for special events delivering $521,870 total sales in two days with a $26,000 avg per storeNamed Regional Manager of the Year FY 2008Named Regional Manager of the Year Runner-up FY 2004 and FY 2005Awarded Inventory and Shrink Award FY 2005 and FY 2007Awarded Best Controllable Expenses FY 2004 and FY 2005Received Diamond Lapel Pin for region 1 Carat plus Diamond Solitaire sales in FY 2005 and FY 2006 Staffing and Development- Effectively recruited, hired, and trained key personnel as necessary to build a productive sales driven team. Strong focus on team building and succession through associate development and training to promote associates from within the region. Strong succession plan due to strong recruiting and networking skills.Operation’s Management- Established and maintained high standards and expectations to meet and exceed company goals and operational standards. Shrink at .076% to sales YTD in FY 05. Stores consistent with zero variance and $500 Club inventory results. Customer Relations - Established and maintained exemplary relations between clients. Responsible for resolutionof corporate customer service file. Training – In charge of hiring, training, and supervising Store Managers along with Sales Associates.

Key Accomplishments - Grew sales from $1 million to over $2.3 million.Supervised staff of 10 sales associates.Assisted in opening 3 new outlet locationsAchieved personal sales of over $300,000 annually

Key Accomplishments - Grew sales from $5 million to $8 million in a Jared The Galleria of Jewelry Promoted to one of Sterling’s top doors within 45 daysGrew staff via recruiting and training from 17 to over 30 team members due to stores strong sales growthAwarded Sales Increase Award in FY06 Awarded Repair Margin Award in FY06

Sales - Responsible for direct sales of merchandise to customers. Consistently led the team to be a top sales doorin the Brand and to provide top rated customer service. Personnel - Interviewed, hired, trained, and supervised employees.Accomplishment - Store ranked No. 1 overall in Brand. Led team to six perfect "triple-zero" inventories.; Key Achievements - Grew sales from $500 thousand to over $1 million.Supervised staff of 7 Sales Associates.Designed and organized Bonus Bridal Package that raised store sales over 20%Nominated Manager of the Year 2 of 4 years in positionSales - Responsible for direct sales of merchandise to customers. Consistently maintained top sales.Personnel - Interviewed, hired, trained, and supervised employees.Accomplishment - No. 1 in personal jewelry sales. Store consistently recognized for inventory and sales standards.