Daniel Clancy Email & Phone Number

United States

Washington, Dc

The ICBA represents over 5,000 small and mid-sized financial institutions known as “community banks.” In my role, I developed tailored programs that provided members with value-added products and services and oversaw the corporate associate membership division.My success came from identifying unique, value-added products and services. The programs I developed offered our banks not only new revenue streams but additional benefits to customers and vendors.The titles I held during my time were:• Executive Vice President, Vendor Relations (2016-2017)• Executive Vice President, Services (2008-2016)• Senior Vice President, Services (2004-2008)• Director of Services (1999-2004)In each role, I focused heavily on staff development. Also, I drove change by creating opportunities for hybrid business relationships while initiating strategic partnerships.► I grew revenue 400% by expanding preferred service partners from 11 to 32.► Working with EnCirca, I developed a program to educate members on the benefits of using the BANK domain, which drove over 1,200 domain name sales in one year.► Partnering with Travelex, 700 banks were enrolled in a new program to introduce prepaid travel cards to replace traveler’s cheques and provide an alternative to American Express.► In collaboration with the commercial insurance program, I developed a more consistent dividend payout strategy taking payments from every 2 years to annually for participating banks, 14 years running.► I propelled the student loan program revenue and load growth by double digits each semester by identifying a need for private student loans through community banks and establishing a plan to offer them.► Making ProfitStars Commercial Lending Financial Center available to member banks, I provided access to more business loans via online loan applications.► Through the use of LinkedIn, Twitter, e-newsletter marketing, and webinars I expanded vendor awareness.

Arlington, Virginia

The American Chiropractic Association’s mission is to protect and promote the chiropractic profession. During my tenure, I directed the Member Information Center overseeing new member development and the membership renewal process.As a team, we were highly responsive to inquiries we received from members and the public, providing world-class service. I received multiple promotions due to my performance: • Associate Director, Member Services (1998-1999)• Assistant Director, Member Services (1997-1998)• Manager, Member Information Center (1996-1997)My focus was always on researching opportunities for new program development. I was successful in generating incremental revenue through innovative marketing tactics, in addition to renegotiating member affinity programs. ► Through the creation and leveraging of incentive programs, I increased membership renewals and revenue.► By analyzing and reporting on call-center issues and trends, I developed processes and protocols that boosted the efficiency of the operation.► I integrated the promotion of benefits, products, and programs into our telemarketing strategies.