Promoted new products and services; responsible for initiation of sales. Responsible for accurate data entry and for the correction of any and all discrepancies. Developed skills in uncovering the needs of customers and the ability to establish and maintain positive customer relationships. Provided exposure to larger scale transactions and establishing business liaisons.

Provided guidance and education to academically challenged elementary school students in a classroom setting. Provided insightful input to the Rockford Park District on the effectiveness of the program which was used for future enhancements. Assisted teachers and staff in lesson plan creation and activities for the students. Assessed each student progress through parent feedback. Analyzed quantitative and qualitative data and information to effectively improve future programs.

Aid students with tuition issues, e.g. financing, payment schedules and scholarship reimbursements. Provide reimbursements to students and staff on approved expense reports. Responsible for accurate cash handling and proper documentation.

Provided high quality retail service to customers. Customer satisfaction feedback to manger was consistently positive. Consistently up-sold stock through the promotion of seasonal items and specials.

Created scripts in order to effectively communicate with alumni, staff, and parents. Determined which talking points gained donor interest. Promoted advancements and improvements made at Marquette University. Positively promoted the institution regardless of the individual’s original opinions. Raised over $15,000 in donations on behalf of Marquette University.