Dan Cree Email & Phone Number

Manchester, Gb

United Kingdom

Bracknell

Responsible for the end-to-end technical design of solutions to address the customer’s business problems, needs & opportunities. This includes all of the company products and services as well as third party software, hardware and consulting. Key duties are as follows:• Apply advanced knowledge of company solutions to customer’s technical environments and effectively architect complex solutions that can accommodate current and future requirements.• Closely monitor account pipeline and nurture active deals from initial qualification to close. In addition, build pipeline by identifying missed or new opportunities within accounts.• Participate in deep dive discussions and effectively articulate the value proposition of solutions, defining key differentiators and draft high level solution designs by mapping HPE technologies to technical and business challenges.• Display portfolio knowledge by presenting, demonstrating and countering competitive point-product claims with the benefits of HPEs broad suite of solutions • Mentor presales peers, account managers and partners on account, solution and technological enablement

Reading, United Kingdom

Contribute to the daily functioning of the Group IT department assisting with hardware, software and core application support. Main responsibilities include:- User account creation and administration on key systems including Windows, Lotus Notes, Porsche systems and applications.- Investigating, diagnosing and rectifying computer software and hardware faults.- Working with suppliers to ensure an excellent level of service is provided to users within Porsche and franchise dealerships.- Installation and configuration of operating systems and business software on workstations and laptops.- Administer and maintain the company’s asset register.- Provide support documentation to customers to overcome obstacles and difficulties.- Carry out and manage small projects within the department.- Delegate and take on tasks to ensure the Group IT Service Desk can deal with issues and requests to a satisfactory standard.I have gained experience and developed an understanding of a range of applications such as SAP, CDK Autoline, Lotus Notes and Domino Admin from an administrative level.From this role I have enhanced customer service skills and learnt the ability to prioritise tasks effectively. There were often situations which required strong analytical skills to identify faults and problem-solving skills to rectify issues.

Birmingham, United Kingdom

Demonstrate, explain content and support students during computer lab sessions using devices such as Arduino Uno or a Raspberry Pi as tasks students were set were based on those devices. Additionally used a range of communication, analytical and problem-solving techniques to explain tasks and situations, identify errors and create solutions whilst providing guidance on student projects.

Bachelor Of Science (Bsc), Computer Networks, Second Class: Division I (68%)

Information Technology, Distinction*, Distinction*, Distinction

BTEC Level 3 Extended Diploma in Information Technology (General), AS Level Business, AS Level World Development