- Resolve customer demands regarding prescription inquiries according to Standard Operating Procedures (SOPs).- Proficient in faced and unfaced tasks with appropriate priorities adhering to customers’ confidentiality and privacy.- Streamlined Data Management and Claim Adjudication to Third Party accurately and timely.- Prepare labels and fill prescriptions accordingly, pre-packaging, pick-up and drop-off assist, or compounding under Pharmacists’ supervision.- Oversaw inventory levels including BTC and OTC, implementing ordering process to fulfill stock availabilityResponsible for cleanliness of the stock shelf organization weekly as well as ensure all expired products returned to monthly claims.

- Keeping records of expenditures, sales figures, and employee performance.- Evaluating the supply and availability of stocks and profit margins. - Addressing customers' requests, comments, and complaints.- Provide training to new members followed by training manuals.- Regular reporting to the General and Operations Manager- Develop the Team to deliver excellent guest service daily by providing regular feedback and coaching.

-Knowledgeable in Food Safety & Quality and in the Food & Beverage Industry- Deliver outstanding customer service and help generate repeat business and improve company reputation- Show exceptional verbal communication skills and cooperation with colleagues- Works well under pressure and multitasks in a fast-paced environment- Recorded orders accurately and processed orders using the Master Your Rush (MYR) POS System

- Streamlined Quality Assurance processes by working closely with shift supervisors and staying abreast of changing product demands- Evaluated components against quality standards and manufacturing specifications- Inspected the quality of products and documented their weights, appearance, odors and standard specifications to comply with Food Safety and Quality regulations.- Demonstrated excellent interpersonal skills by encouraging and assisting co-workers in improving working progress in a kind and patient manner