Senior project/engagement manager at Galapagos with the primary focus to create and execute marketing, consulting and growth strategies for community financial institutions.- Identify, plan, and implement growth strategies for clients in the financial services industry - Manage multiple outsourced annual client engagements; each in excess of $100k- Lead functional teams within client organizations to implement growth strategies and execute the tactical marketing plan- Media planning and buying for marketing campaigns- Coordinate work flow between creative team, copywriters and data analytics group- Spearhead market research to identify needs and performance gaps- Daily management of client social media platforms- Project management areas of expertise include:-- Product and service marketing campaigns-- Website redesigns -- Market opportunity analysis-- Brand awareness and market research-- Customer expansion programs-- Acquisition programs-- Retention strategies-- Onboarding programs

As a Financial Coach, I help people win with their money. Whether my clients are trying to budget better, get rid of debt, pay off their home sooner, or save for the future, I help create a plan that sets them up for success.I am a Certified Financial Coach after completing the Ramsey Solutions Financial Coach Master Training. I'm a firm believer in Dave Ramsey's approach to personal finance. I'm passionate about helping others experience freedom and confidence with their money. https://www.moneywithhonor.com

Worked primarily in the areas of project management and customer satisfaction measurement for financial institutions. Areas of focus included customer surveying, data analysis, project management and competitive research. Customer satisfaction survey research & analysis:- Measurement, strategy, development & design of survey tools - Coordination of customer surveying projects- Analysis and reporting of results- Experience with both retail and commercial customers and employee bench-markingCustomer Expansion Program:- Development & design of program for expansion of current customer wallet share and increasing products per household- Full management of program from initial setup to ongoing monthly production - Focus group facilitation- Conducted customer research groups to further probe drivers of customer satisfactionExtensive competitive research:- Market research- On-site mystery shopping (scorecard rankings and service factors)- Product research & analysis- Pricing/fee comparison researchProject management:- Scheduling and coordination of marketing consulting projects for multiple clients; daily point person for clients- Worked with creative designers to develop concepts and campaigns for clients- Worked with financial institutions ranging in size from $80 million to $3 billion