As a key partner and direct report to the CEO of one of the largest managed service providers in the Midwest and Southeast, I collaborate on the design and growth of our workforce, building and executing leadership training, talent acquisition effectiveness and retention, and cultural and operational improvements to ensure we exceed our fiscal targets.Some Key Results:Implemented Entrepreneurial Operating System (EOS) resulting in significant EBITA increase in 1 yearLead shared… Show more As a key partner and direct report to the CEO of one of the largest managed service providers in the Midwest and Southeast, I collaborate on the design and growth of our workforce, building and executing leadership training, talent acquisition effectiveness and retention, and cultural and operational improvements to ensure we exceed our fiscal targets.Some Key Results:Implemented Entrepreneurial Operating System (EOS) resulting in significant EBITA increase in 1 yearLead shared services for 7 companies in 12 locations and 9 states for nearly 300 employeesProvide HRBP guidance to Operating Company GMsCreate and train leadership development programs increasing voluntary retention by 10% in 24 monthsCreate innovative solutions such as the Culture Champions Team to increase employee engagement moving eNPS from a low of 13 to high of 35; a 169% increase Show less

The Young Presidents' Organization (YPO) is a global, nonprofit organization that connects young business leaders to exchange ideas and expertise. Founded in 1950, YPO has over 34,000 members in more than 142 countries, including CEOs of well-known multinationalsA YPO Certified Forum Facilitator (CFF) is a facilitator for YPO's signature program - forum - which is a confidential, safe, and supportive experience for CEOs to exchange insights with peers. CFFs help to: increase bonds… Show more The Young Presidents' Organization (YPO) is a global, nonprofit organization that connects young business leaders to exchange ideas and expertise. Founded in 1950, YPO has over 34,000 members in more than 142 countries, including CEOs of well-known multinationalsA YPO Certified Forum Facilitator (CFF) is a facilitator for YPO's signature program - forum - which is a confidential, safe, and supportive experience for CEOs to exchange insights with peers. CFFs help to: increase bonds between forum members, integrate new members into the forum, create a family feel, and build deep, safe, confidential bonds that often last a lifetime. Show less

Reporting to the CEO, I provided executive-level leadership and strategic direction in driving cultural, developmental, and operational excellence for employees in eight states. My HR team delivered innovative solutions and engaged a talented workforce toward our BHAG.Additionally, I collaboratively established a culture of transparency, feedback, diversity, equity, inclusion, belonging, and personal growth catalyzed by HR strategic initiatives. I sucessfully led our workforce… Show more Reporting to the CEO, I provided executive-level leadership and strategic direction in driving cultural, developmental, and operational excellence for employees in eight states. My HR team delivered innovative solutions and engaged a talented workforce toward our BHAG.Additionally, I collaboratively established a culture of transparency, feedback, diversity, equity, inclusion, belonging, and personal growth catalyzed by HR strategic initiatives. I sucessfully led our workforce through the COVID-19 pandemic with zero internal transmissions of COVID-19 sickness and into a distributed workforce environment. Following are some key achievements and contributions:• Implemented innovative initiatives to drive workforce alignment and engagement: compressed work week schedules, Forums@Work, Untold Story events, slack channels, Dundee awards, CEO roast, while managing our $500,000 annual HR budget.• Through sale of the firm, I assisted a successful M&A with a 90% + employee transfer rate.• Reduced employee turnover from 82% to 24% in first three years.• Boosted operational efficacy by inculcating the entrepreneurial operating system (EOS) into the DNA of the firm.• Achieved 85% right person/right seat (RPRS) workforce metric through strategic planning, management development, and performance management.• Increased employee net promoter (ENPS) score from -28 to a high of +34• Spearheaded a diversity equity and inclusion (DE&I) program and created/led an advisory board and Inclusion Diversity Equity Alliance (IDEA) internal task force.• Transformed imposed challenge of remote work via COVID-19 into a cultural and operationally enhancing opportunity. Show less

During this role, I headed an eight-member HR department for 300 clinical and operational employees, the advising founders and executive team to influence business direction and operational improvements, while reporting to the co-founder and CEO. I was tasked with setting the vision for the HR department and strategy and executing it through thoughtful sourcing, recruiting, socialization, and training of staff, increasing engagement levels, handling employee relations, managing performance and… Show more During this role, I headed an eight-member HR department for 300 clinical and operational employees, the advising founders and executive team to influence business direction and operational improvements, while reporting to the co-founder and CEO. I was tasked with setting the vision for the HR department and strategy and executing it through thoughtful sourcing, recruiting, socialization, and training of staff, increasing engagement levels, handling employee relations, managing performance and processes, crating policies, ensuring reguilatory compliance, engaging in charitable opportunities, and manaing total rewards to include payroll, benefits, growth opportunities, a sense of belonging, and company culture. A sample list of achievements is stated as follows:• Successfully re-built an HR department and culture from the ground up; migrated and integrated the Human Capital Management systems (talent acquisition, clinical LMS, HRIS), provided workforce development, drove 16% increase in patient visit productivity. • Enabled the company’s quick growth from 100 to 300+ employees, as the largest private Home Care agency in Colorado.• Via HR support and influence, assisted the rapid organizational growth from 400 to over 1,000 patients within five years.• Collaborated with senior leaders to maintain state accreditations and coveted CHAP accreditation, reflecting quality care; the Company received high distinction selected by UCHealth as a preferred partner.• Personally, sourced top regional marketing development manager and director of operations via effective recruitment. Show less

With Target Corporation, I liaised with the store leader to transition 75 employees to a new store by overseeing HR activities for a store scheduled for closure in six months. I held ultimate responsibility for sourcing, hiring, and on-boarding 300 new team members within three months and ensuring proper training for employees to embody corporate values. Led all HR and Logistic functions.Some key accomplishments associated with this job role include:• Recognized as top… Show more With Target Corporation, I liaised with the store leader to transition 75 employees to a new store by overseeing HR activities for a store scheduled for closure in six months. I held ultimate responsibility for sourcing, hiring, and on-boarding 300 new team members within three months and ensuring proper training for employees to embody corporate values. Led all HR and Logistic functions.Some key accomplishments associated with this job role include:• Recognized as top performer of the store for leading teams in achieving revenue expectations and operational metrics.• Opened new $45M Super Target store 22% over revenue forecast and acheived on-time staffing goal of 300 team members and 20 team leads; store won excellence award for exceeding sales, payroll, and expense goals.• Nominated and selected as district HR Team Trainer, facilitating training at a 70-store group-training event for leaders. Also selected for membership in District Store Assessment Team.• Established a high-morale team that receiving employee satisfaction scores 10% higher than all other district ETL-HRs.Additional ExperienceMortgage Loan Consultant, Cherry Creek Mortgage / Green Valley Mortgage Co. Bloomingdale, IL / Northglenn, COMinister & Pastor & Administrator, Chicago Church of Christ, Chicago,IL Show less