Government Property Accountability, Procurement, Logistics, Supply Chain, Warehousing

• Instituted a time tracking system• Involved throughout hiring, review, and termination process• Member of Executive Committee - Strategic Planning• Involved in Budgeting Process• Advised Owner on Creating Organizational Structure• Project Managed 6 Projects Simultaneously

• Brought operation to from negative to positive cash flow • Created and operated fulfillment and customer service operation

• Promoted, after two years as Office Support Manager• Transformed Print Center from ~$100,000 loss to ~$150,000 profit• Managed 16 direct reports, including reception, dispatch, print and book store staff• Created and implemented interdepartmental chargeback system, turning a cost center into a profit center• Lead and implemented successful outsourcing of a book store to a third party• Created new mail, maintenance, and I.T. dispatch systems• Reduced response times and complaint rates to less than 10% of previous levels

• Created new invoice and direct mail system• Rebuilt and standardized membership database of 3000 members• Primary liaison between 25 organization chapters