Dan Gates Email & Phone Number

Alexandria, Mn, Us

Alexandria, Mn Area

After 10+ years of building my career as an I.T. Professional, I felt compelled to continue to work with the small -midsize businesses in my surrounding area to offer guidance and strategic planning around their technology needs. Years of immersing myself in different technology environments has built an amazing foundation of knowledge that I can use to assist in where your business wants to go!

Responsible for providing administrative support and being a steward of data quality and business processes specific for all things within our customized Salesforce environment. Acting Release Manager for production sprint releases for Salesforce development lifecycle. Responsible for the direction, coordination, implementation, execution, control and completion of projects spanning all emerging technologies.

Alexandria, Mn

System Administration of existing infrastructure, leveraging modern technologies to upgrade outdated solutions set in a small business environment but phasing to corporate structured.Provide organization & team leadership and guidance for an organization on the rise, looking to create a corporate Information Architecture structure for all internal staff.Coordinate and manage workload with external strategic partnership team.Build and revitalize antiquated policies and standards, both written and system enforced, including disaster recovery and effective use.Plan Information System and Technology roadmap with external Technology Partners to ensure future goals are met around leveraging big data to help company growth. Including the implementation of new virtualization hardware for existing systems.Manage ERP/CRM Platforms living internally on SQL Datawarehouse and operate as Salesforce CRM administrator.

Alexandria, Mn

Design, build and maintain systems and desktop infrastructure; Plan systems infrastructure, including server space usage, storage area network (SAN), database reference, security settings and systems requirements.Ensure security via hierarchy of support, delegate and administrative permissions - Set up support, delegate and administrative permissions for our networks, systems and applications. Ensure security settings are in alignment with Tastefully Simple’s guidelines and Payment Card Industry (PCI) standards. Provide documented process/procedures to support hardware and/or softwareResearch and make recommendations for future needs - Plan systems changes, upgrades, replacements, server needs, etc. Maintain all systems software current within two releases or as dictated by security requirements. Ensure flexibility of systems, allowing for future growth and support of future development.Serve as a mentor to other technology services team members - Provide guidance on complex issues, unique situations and systems and desktop based challenges, including assisting service desk team members with complex challenges that they are unable to resolve themselves. Educate other team members on new initiatives and how to support and maintain post delivery. Be an ambassador of best practices and serve as a role model.

Glenwood, Mn

Administer and deploy enterprise wide ERP/MRP solution to align with company goals and initiatives. Openly consults with department managers and key stakeholders to gather requirements to develop I.T. solutions consistent with organizational objectives.Administer, test, install, and maintain infrastructure, software, upgrades of ERP environment serving both server/client side.Define/Document business process across all teams of the organization in efforts to ensure systemic alignment of ERP/MRP System with internal process.Provide mentorship and general counsel to the I.T. team on current environment and infrastructure projects ongoing in the organization such as Office 365, System Security, Phone System Implementation and domestic and international domain expansion.

Alexandria, Mn

Collaborate with internal Technology Services Team members to provide support and solutions to Tastefully Simple's corporate headquarters. Working as a team utility player, spanning across three different business units; Service Desk-Network/Systems-Business Application Management. Where my daily duty include but are never limited to...Provide expertise for Office 365 Technologies, managing and administering our Office 365 E3 subscription for our 200+ end users. Maintain and monitor health status of ADFS/Dirsync replication for fully federated domains to Microsoft Azure.Current champion for Cisco CallManager, Unity and Finesse systems for newly implemented Cisco VoIP system.Manage monthly/yearly budgets for technology equipment needs for the company. Provide support for all Headquarter employees on multiple Microsoft and Third party applications.

Fargo, North Dakota Area

Managed Capitalized expenditures, purchases and renewals; Manage all business Information Technology processes and policies to ensure continuity between different divisions of service lines offered by Wanzek Construction; Manage and administer Verizon 500+ line business account.Project Management for I.T. systems/infrastructure to support construction jobs throughout North America; Built and implement new VMWare environment, having virtualized and reallocated approximately 75% of all server infrastructure; Created redundant load balanced network core infrastructure; Developed and managed I.T. systems for new 30,000 sq/ft office location and office move with redundant fail over location to secondary location.

Administer, maintain and improve companies 20+ server infrastructure and network infrastructure ensuring continuing up time for corporate headquarters and remote construction sites across North America.First project spearheaded was a virtualization project, migrating previous infrastructure of a variety of physical and virtual servers to a new fault tolerant, redundant infrastructure.Manage Cisco VoIP, Call Manager and Unity phone and account creations.Deployed Windows Remote App system for publishing apps and creating internally facing application web portal for end users access to ERP software and other organization specific software.Provide end user support for 700+ end users.

Administered I.T. network and systems infrastructure for approximately 350 users across 5 locations in the upper Midwest and Canada. Implemented completely new server infrastructure for future proofing additional growth of the company and allotted for new Disaster Recovery infrastructure that was mirrored with newly implemented SAN and IBM BladeCenter environment. Virtualized server infrastructure and deployed redundant network infrastructure core.

• More than 4 year’s experience as an IT Consultant, actively working with clients to provide knowledgeable and professional service in an effort to improve their network environment, and in some cases brand new from scratch.• Provide remote/onsite support and guidance by offering accurate troubleshooting processes with proactive solutions and professional recommendations to improve.• Coordinated and managed an organization Corporate office move through management of the purchase process, ISP service changes, presenting quotes, also the design and implementation of new equipment. Ensured appropriate accommodation for current servers in the new location with a complete rebuild of their VPN with new equipment for their more than 14 office locations. • Worked with a large financial institution to identify and prioritize software needs for an upcoming disaster recovery plan.• Designed and implemented Altiris Management/Deployment Server for an organization of more than 400 workstations.• Acted as the technology coordinator for a public school district to prepare and administer an electronic testing in preparation for a Mandatory State Test and Readiness Assessment in a meshed Windows/Mac environment.• Work with multiple mobile devices, Smartphones and Blackberry devices. Works with server hardware and peripherals, including internal and external storage devices, controllers and redundancy hardware. Also includes networking hardware such as, switches, routers and firewalls.• Experienced expertise with numerous enterprise applications, including all Microsoft Office Suites; Numerous Server applications including Microsoft Exchange Server 2003/2007/2010; Microsoft Active Directory; Extensive Group Policy; DNS; DHCP; Citrix Metaframe/Presentation; Terminal Services; Symantec Backup Exec, Endpoint and Altiris• Provides expertise on several operating systems including Windows 98/2000/XP/Vista/7; Microsoft Server 2000/2003/2008; Mac OS 10.X.