Dan Grether Email & Phone Number

Maumee

• SME for Microsoft System Center Configuration Manager - Implemented and manage 2012 R2 SCCM environment - Implemented MBAM SCCM integration and manage BitLocker - Provide new and maintain current images - Create and maintain software packages - Create and maintain driver packages - Create and maintain reports for compliance - Deploy updates, hot patches and fixes - Deploy anti-virus updates and validate infection… Show more • SME for Microsoft System Center Configuration Manager - Implemented and manage 2012 R2 SCCM environment - Implemented MBAM SCCM integration and manage BitLocker - Provide new and maintain current images - Create and maintain software packages - Create and maintain driver packages - Create and maintain reports for compliance - Deploy updates, hot patches and fixes - Deploy anti-virus updates and validate infection remediation - Write custom scripts• SME for Tape and Cloud Backups - Implemented Cloud backups and migrating all tapes to cloud - Maintain backups - Restore files upon request• Cyber Security Initiative - Created policies and procedures to adhere to FBHS Cyber Security requirements• SME for Apple computers - Updates/Upgrades - Troubleshooting• SME for Bomgar - Implemented Bomgar to improve remote assistance abilities - Manage and maintain Bomgar Appliance and software• Windows 10 beta testing• Windows 10 image creation (In Progress)• Provide computer hardware and software support to all facilities and remote users• Provide server support and maintenance• Implementation of new procedures and checklists to improve cross training and Show less

Maumee

• SME for Microsoft System Center Configuration Manager - Implemented and manage 2012 R2 SCCM environment - Implemented MBAM SCCM integration and manage BitLocker - Provide new and maintain current images - Create and maintain software packages - Create and maintain driver packages - Create and maintain reports for compliance - Deploy updates, hot patches and fixes - Deploy anti-virus updates and validate infection… Show more • SME for Microsoft System Center Configuration Manager - Implemented and manage 2012 R2 SCCM environment - Implemented MBAM SCCM integration and manage BitLocker - Provide new and maintain current images - Create and maintain software packages - Create and maintain driver packages - Create and maintain reports for compliance - Deploy updates, hot patches and fixes - Deploy anti-virus updates and validate infection remediation - Write custom scripts• SME for Tape and Cloud Backups - Implemented Cloud backups and migrating all tapes to cloud - Maintain backups - Restore files upon request• Cyber Security Initiative - Created policies and procedures to adhere to FBHS Cyber Security requirements• SME for Apple computers - Updates/Upgrades - Troubleshooting• SME for Bomgar - Implemented Bomgar to improve remote assistance abilities - Manage and maintain Bomgar Appliance and software• Windows 10 beta testing• Windows 10 image creation (In Progress)• Provide computer hardware and software support to all facilities and remote users• Provide server support and maintenance• Implementation of new procedures and checklists to improve cross training and Show less

• Operate and maintain corporate network and critical networks, protecting network assets• Manage Support Desk, train and supervise interns • Provide new and maintain current desktop and laptop images• Perform Windows XP to Windows 7 Upgrades• Provide computer hardware and software support• Provide server administration and maintenance• Provide anti-virus administration• Implementation of new procedures and checklists to improve support desk procedures, image… Show more • Operate and maintain corporate network and critical networks, protecting network assets• Manage Support Desk, train and supervise interns • Provide new and maintain current desktop and laptop images• Perform Windows XP to Windows 7 Upgrades• Provide computer hardware and software support• Provide server administration and maintenance• Provide anti-virus administration• Implementation of new procedures and checklists to improve support desk procedures, image creation and quality Show less

Maumee, Ohio

• Served as ERP systems specialist• Performed data extracts and loads• Developed and ran SQL scripts• Responsible for ERP upgrades, trouble shooting, support• Implemented new and updated existing policies and procedures for Sarbanes Oxley• Created spec documents and test plans for ERP upgrades

Maumee, Ohio

• Answered phone calls and created work orders for IT technicians• Responsible for troubleshooting computer hardware & software issues • Executed software updates• Maintained weekly and monthly back-up tapes for the corporate data center• Created/updated technical documentation• Administered user accounts, exchange accounts, spam filters• Administrated anti-virus software, detection and removal

• Maintained and organized storage room• Installed software and hardware on faculty computers• Set-up and maintained campus computer labs• Provided assistance to technical support staff