Dan Henderson Email & Phone Number

Seppeltsfield

Napa, California

Sydney

Moët-Hennessy AustraliaResponsibilitiesAchieve mutually agreed monthly, quarterly and annual sales targetsAchieve mutually agreed points of distribution of brands focusing on visibility and placementParticipate in regular state sales meetings to review and update market trends, exchange information, share best practices, and contribute to the overall development of the company's sales organizationConduct all business within the stipulated company trading term guidelinesMaintain, develop & grow distribution points in all outlets in order to expand MHA business opportunities Develop and implement brand specific activities within accounts Attain and maintain the highest standards of service provided to trade customers and develop relationships at all levels within the customers' businessEnsure that MHA brands feature prominently over competitors with superior animationMonitor competitor activity/dealing/pricing and promotions within territory and provide feedback to the sales team Ensure all promotional activity is carried out efficiently and effectively within budgeted parameters and within the respective brands' standard guidelines Monitor the financial status of each assigned customer and liaise with the credit team to collect all outstanding debtConduct trade and consumer tastings and master classes within standards set by the respective brand managers

Vintage Cellars (Coles Group) - Brighton Store ResponsibilitiesEducating, selling & advising key store clientele on wines, cellar storage & managementAchieving sales targets, budgets and key performance indicators as set by Group.Liaising with key premium wine makers and suppliers Coordinating & conducting in-store wine tastings Managing & overseeing in-store & external wine events with key client attendancesFinancial / budget management & reportingOversee and manage OHS & Coles Group store safety plans Stock control; stock-take, purchasing, ordering, monitoring & managing stock transfers Management & coordination of store team rostering Managing, coaching and training staffAchievements:Conducted a review of store operations which in turn reduced costs and improved sales, resulting in a 5.3% increase in total profitability for Q2 FY10.Implemented and overseen site safety plan which has improved awareness and resulted in a 100% site safety score and no lost time injuries for FY10.Wine list consultation for various high profile, large scale events for the following clients; Mercy Health (Mercy Health Annual Gala Ball '09, Mercy Health Board Meetings), Cooper Investments (various private events including an exclusive, high profile private celebration & personal wine cellar) in addition to other private key clients.

Vintage Cellars (Coles Group) - Balaclava Store Responsibilities:Stock control; stock-take, purchasing, ordering, monitoring & managing stock transfers Educating, selling and advising clientele on wines, cellar storage & management Handling key client & large volume wine salesLiaising with key premium wine makers and suppliers Organising in-store wine events & tastings Managing, coaching and training staffAchievements:Conducted a review of the store range, which resulted in strong growth of customer numbers, average sale and total store sales.Provided ongoing staff training which improved product knowledge, customer relations and boosted team morale, resulting in the store winning the national incentive for growth in the 'Champagne Category'.

ResponsibilitiesManagement of the Microsoft Home Usage Program Bulk Ordering Program in Europe, Middle East and Africa (EMEA)Relationship marketing & coordination of Program Managers in both Germany and UKIssues management and resolution relating to key customer product usage Placing orders and creating orders for international clients using SAPCommunication touch point and delegation of tasks to key management translating in both English and GermanProviding customer support for Microsoft Volumes Licensing daily via both phone and email AchievementsConducted a review of administration procedures, which streamlined the ordering process allowing a faster turnaround time and minimising customer complaints.

Management of distribution of old and rare wines to over 120 Vintage Cellars and 1st Choice stores Australia wide Assisting National Wine Broker in day to day responsibilities including valuationsOrganising and conducting classes various wine classes; Vertical Tastings of Classic Wines and Vintages & Cellar Management Training staff about wines; basic information through to in depth knowledge about premium varieties Achievements:In a newly created role, development of the position included an extensive range of responsibilities which assisted & supported management as well as greatly streamlined business practices. Reduced stock discrepancies by 15%

Vintage Cellars - Camberwell Responsibilities:Stock control; stock-take, purchasing, ordering, monitoring & managing stock transfers Educating, selling and advising clientele on wines, cellar storage & management Handling key client & large volume wine salesLiaising with key premium wine makers and suppliers Organising in-store wine events & tastings i.e. 'Whisky Weekend', 'French Champagne' and 'Showcase of Peninsular Wineries' with the Peninsular Wine Makers Assoc.Managing, coaching and training staffAchievements:Consistently received high scores for Mystery Shopper visits Introduced a variety of new Imported Wines and Premium Wines

Jayrow Helicopters, Melbourne Responsibilities:Servicing and maintaining a fleet of helicopters; including Bell 206, Bell 206-L, AS350 B, AS350 BA and BK117Troubleshooting and overhaul of helicopter componentsPassenger control and coordination

Certificate Iv Aeroskills, Mechanical

Education record

Education record