Dan Hess Email & Phone Number

Washington D.C. Metro Area

• Produced and scheduled posts to distribute public information on the mission, activities, and initiatives of the Department of State’s Bureau of Conflict and Stabilization Operations (CSO) through CSO’s social media.
• Coordinated public messaging on the U.S. Strategy to Prevent Conflict and Promote Stability (pursuant to the Global Fragility Act of 2019) and the U.S. Strategy to Anticipate, Prevent, and Respond to Atrocities.
• Managed Bureau messaging on the Department-supported Conflict Observatory's reporting on Russian war crimes and other atrocities in the Kremlin's war of aggression against Ukraine.
• Edited and cleared meeting and trip paper to ensure effective public communications and optimize public reporting of CSO’s public engagements.
• Developed and delivered public affairs training programs for CSO personnel to ensure employees’ regulatory compliance and build familiarity with PA programs and processes. Topics included effective photography, the.
• Tracked and analyzed social media trends, public affairs developments, and campaign performance to enhance public affairs officers’ situational awareness and deliver weekly reports to the Assistant Secretary.

Hawaiian Islands

• Developed and published digital media releases for the U.S. Indo-Pacific Command (USINDOPACOM)'s Public Affairs, Communications and Outreach Office (J0PAC).
• Assessed social media operations of USINDOPACOM and its component commands, subordinate unified commands, and direct reporting units.
• Advised public affairs officers, including Director, Public Affairs, on social media strategy and best practices.
• Coordinated public release of key media events to ensure maximum exposure and impact.
• Assisted USINDOPACOM’s webmaster in managing and improving social media integration for the official Command website.
• Edited content using government and Associated Press style guides and publishing criteria, as well as public affairs guidance to ensure articles/documents were properly prepared for publication.

Montgomery County, Maryland

• Served as the primary interface between the Board of Elections and the voting public at myprecinct for the 2014 election cycle.
• Led a team of voting operations judges in assisting voters with checking in, casting ballots, and updating voter registrations.
• Organized briefings and coordinated procurement of supplies and refreshments for Election Day.
• Safeguarded the security of the polls and of the election results.

Washington D.C. Metro Area

• Reviewed Department of the Navy records to determine their eligibility for release under the provisions of Executive Order 13526.
• Analyzed non-DON agency equity and referred documents for their review as required.
• Drew information and guidance from complex, varied and often contradictory sources in making review decisions.
• Ensured security of classified and otherwise sensitive records.
• Led a team of reviewers in managing storage, maintenance, and transit of historic records between the review facility and the National Archives and Records Administration (NARA).
• Produced detailed training materials for Navy technological and intelligence equity to aid other analysts' reviews.

Walkersville, Maryland

• Volunteered as brakeman and fireman on an excursion railroad.
• Operated in accordance with Federal Railway Administration regulations and CSX safety rules, with safety of passengers and crew as top priority.
• Controlled reverse motion of the train, signaling conditions to the engineer.
• Inspected all rolling stock for proper equipment operation - especially the function of the pneumatic brakes.
• Relayed information between railroad employees by narrow-band radio and by hand, lantern and whistle signals.
• Assisted in the coupling and uncoupling of railcars, the operation of switches, and maintenance and repair of railcars, locomotives, and other rolling stock.

Frederick, Maryland

• Balanced care for several thousand animals with prompt and courteous customer service in a small pet store.
• Greeted customers via telephone and in person and directed them to services as necessary.
• Educated potential customers on proper care of animals which they owned or were considering owning, and consulted with them in order to design ideal habitats for their pets.
• Listened to customers to determine their needs and made product recommendations tailored to those needs.
• Recommended veterinarians, breeders and other services should I be unable to provide the servicerequested, and worked to resolve customer dissatisfaction.
• Organized and filed company records and invoices, and procured equipment necessary for day-to-day operation.

Bachelor Of Arts (B.A.), Political Science And Government

Activities and Societies: Hood College Honors Program, Pi Sigma Alpha

Education record