Dan Hewett Email & Phone Number

Milton Keynes, GB

Leicester, England, GB

The National Centre for Earth Observation is a distributed research centre providing strategic capability for the study of the earth using space satellites and is focussed on the most pressing challenges for our environment. As a member of the NCEO board, I lead the NCEO business functions, including science support, project management, corporate.

London, England, GB

Leading the regional governance, management information and reporting, and workforce planning and resource optimisation resource supporting Capita's Customer Experience Division. Responsible for establishing a global service delivery organisation and professional community, and for the service excellence and continuous improvement of in-country operations..

London, England, GB

Directing the provision of shared services to Capita’s Customer Management businesses based in the UK. Responsible for the delivery of operational performance governance, knowledge management, business intelligence, resource optimisation, and people systems, and leading an organisation of over 250 service delivery experts.

London, England, GB

Led the Digital Transformation Programme for Capita’s pensions services business to deliver growth in member access and use of digital through new channels and capabilities. My role includes identification, solutioning and delivery of projects, resource management, and stakeholder engagement. Responsible for a programme team of six and a resource budget of.

London, England, GB

Led a portfolio of programmes for Capita’s people services businesses to deliver more than £10m in-year cost savings with enduring year-on-year benefits, and improvements in operational effectiveness and compliance. My role includes identification and qualification of initiatives, delivery of projects, resource management, and stakeholder engagement..

London, England, GB

Led the development of business propositions and client solutions across Capita's end-to-end customer journey for payment collections, recoveries, and debt prevention in order to achieve client goals, and to address operational and market issues. My role encompassed market engagement, solution development, and responses to new and existing clients'.

London, England, GB

Leading the marketing and customer programme for some 16 million instalment scheme customers, and the wider Capita marketing and revenue programme, on the TV Licensing contract. In addition, I lead the solution creation and response to new and existing clients' request and urgent requests for proposal for our early life collections business.

London, England, GB

Creating a new revenue focus within the TV Licensing business through the introduction of revenue-based performance planning and reporting, and through the creation of a structured, customer-focussed revenue growth programme to acheive client and contract targets.

MK SNAP is a local charity providing education and life-skills training for adults with learning difficulties. As a member of the board of trustees, I provided strategic direction and governance, as well as specific advice and support on the marketing and customer strategy, and on the use and development of the charity's website.

London, GB

As part of the TV Licensing Programme, responsible for the creation and direction of a new service development team to translate customer and market insight into a coherent strategy for product and channel development, and for marketing campaigns. Responsible for a team of 6 staff.

Hitchin, Hertfordshire, GB

Project lead on an interim and consultancy basis to develop the insight-driven strategy and marketing of organisations from the education, charity and financial services sectors.

London, London, GB

Responsible for leading the insight team to understand and communicate client needs and the market and competitive landscape, collect and communicate client satisfaction and feedback, ensure Thomsons services fit client needs, and define and launch market leading solutions.

London, GB

Driving business & commercial understanding of customers, applications, markets & competitors to support key business outcomes, and managing the insight, intelligence & analysis needs for Royal Mail

London, GB

Heading the development and deployment of Royal Mail marketing and new product development for small business users of parcels and packets

London, GB

Heading the development and evaluation of specific new strategic initiatives across Royal Mail Group as threats and opportunities emerge, driving and delivering strategic programmes staffed from business units throughout the Group

London, GB

Headed the strategic marketing and business development of all high volume and advertising mail products to protect and grow revenue despite the arrival of competition

London, GB

Led the marketing and business development of consumer and small business products, including niche services to larger organisations, to reduce costs and to restore quality

London, GB

Led the marketing relationship with Royal Mail’s sales channels, including a sales force of 2,000 personnel and a network of Post Office branches, to reduce costs and improve effectiveness

London, GB

Led the development and deployment of complete supply chain business solutions to grow revenue and retain customers

Salisbury, Wiltshire, GB

London, GB

Bsc (Hons) First, Physics, French

Mba, Business