Manager Learning Services
CurrentINFRASTRUCTURE DEVELOPMENT: Developed a departmental SharePoint-based site. Initiated development of a knowledge base. Managed the development of an organizational training calendar. Created MS Teams channels to create function-focused resource groups. Tools Used: SharePoint, MS Office Suite, Camtasia, Wavepad Editor, Articulate, MS TeamsCONTENT/PROGRAM DEVELOPMENT: Collaborated with the business to identify needs and gaps. Developed and produced the Connect the Dots podcast. Created a process focused ‘pop-up-video’ style elearning module, with greenscreen elements. Created numerous screen-capture type videos. Be Cyber Aware: interactive gallery-walk experience, piloted and launched a manager-huddle program, sourced and coordinated in an external speaker.FACILITATION: Routinely host webinars. Develop, produce, and host the Connect the Dots podcast series. Media production support for live plus telecast Certified Situational Leadership, Building Leaders - Virtual instructor. Launched Situation Leadership program for management. Co-hosted the annual recognition program presentation and gala.REPORTING & METRICS: Used MS Forms to develop many input opportunities. ABF Feedback: Developed an in-depth feedback survey for an organizational budgeting process and drove an increase in responses by 200% Other: Support annual summary of business metrics for corporate sustainability report. Supported quarterly board reporting.LMS MANAGEMENT: Since 2020 lead the implementation of two LMS platforms. Coassemble and then Oracle Learning Cloud, which was part of an HRIS platform implementation. Collaborated with our LMS Administrator to import content, and issue compliance material based on training calendar. Troubleshooting problems and combing through data has developed analysis skills.