Dan Kelly Email and Phone Number

-Host weekly episodes - Create graphics - Use Social Media to grow brand- Improvisational skills, and knowledge of the NFL

-Hosted 1 live show a week during the 18 week NFL season- Worked with others on their shows-Produced graphics and used improvisational skills

Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.Provided management with feedback regarding employee performance and training needs Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices.Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments.Maintained current knowledge of all facets of operations.Demonstrated new products, procedures and techniques to employees.Checked each food item for freshness and provided feedback to kitchen supervisor for removal.Prepared food items such as meats, poultry and fish for frying purposes.Cleaned and organized all line stations when needed.Provided support to crew members through all facets of food preparation and delivery.Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.Processed POS transactions, including checks, cash and credit purchases or refunds.Operated cash register for cash, check and credit card transactions with 100% accuracy.Assisted customers by answering questions and fulfilling requests.Trained crew members in customer service initiatives and food preparation.

Excelled in every store position and regularly backed up front-line staff to keep expertise fresh and relevant.Boosted team productivity and efficiency.Adhered to company standards and compliance requirements for operations and cleanliness of all areas.Coached crew members to optimize performance and motivate toward more efficient work. Trained back-up associates and led crew members in managing operations of storefront.Exercised composure under pressure and in escalated customer service scenarios.Cooperated with coworkers to improve customer experience and manage storefront.Worked closely with team members to schedule breaks and shifts to meet state regulations.Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.Kept employees operating productively and working on task to meet business and customer needs.Trained and mentored new employees to maximize team performance.Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize work flows to meet any daily demand.Established and maintained positive work environment to enhance retention and productivity Cross-trained existing employees in order to maximize team performance.

Helped customers complete purchases, locate items and join reward programs to promote loyalty,satisfaction and sales numbers.Processed POS transactions, including checks, cash and credit purchases or refunds.Operated cash register for cash, check and credit card transactions with 100% accuracy.Restocked, arranged and organized merchandise in front lanes to drive product sales.Counted cash in register drawer at beginning and end of shift.Mentored new team members on POS system operation, customer service strategies and sales goals.Assisted customers by answering questions and fulfilling requests.