I get to work with some of the most exciting names in retail, and help them deliver a positive impact within their local communities, whether that's through supporting the donation of surplus products or through employee volunteering programmes.I lead the client engagement, and provide insight on the data that allows our clients to visualise and report on the impact the programme is having on local communities across the UK & Ireland. I also co-ordinate our internal resources (Data, Tech, Senior Leadership, Community Management, Admin etc.) to ensure that we deliver maximum value for both the client our network of near 25,000 good causes.

Leading the delivery of client engagements, working with large organisations across retail, media and e-commerce. Focused on presenting high quality, customer-driven outputs back to the client that clearly identifies an action plan to implement positive change within the business.Identifying, actioning and leading opportunities to extend/upsell existing client contracts.Continued host of the Good Growth Podcast!

As a Consultant, I lead the delivery of the client engagement, drawing in resources and expertise from within the team as necessary to help support the project.Responsible for identifying and proposing opportunities to extend engagements within our current client base, grow our accounts and build stakeholder relationships. Becoming an expert within the client's field, and couple my thinking with Good Growth's process to deliver outstanding work for the client. I also host our podcast series where I interview a variety of leaders in business; talking about their story, successes, challenges and insights into the industry they work

Driving activity across a range of our Optimisation and Strategy clients, and overseeing the day-to-day management of projects ensuring the quality of work delivered to the client is of the high standards set by Good Growth. Regularly liaise and meet with all of our clients around key deliverables within the project.My role requires me to deliver outstanding service to the client, be very organised, with a need to keep to schedule and ensure that we exceed client expectations from start to finish.Internally, I am able to analyse and interpret sales funnels, landing pages, data and deliver a heuristic assessment of a webpage or sales funnel. I can collate my findings visually, to present to clients.

I worked at the University of Exeter as a Student Information Desk Advisor.My department was in Education and Student Experience and at SID (Student/Staff Information Desk) I worked in a vibrant, dynamic and busy team. I dealt with enquiries face-to-face, by phone and by email.I regularly liaised with teams from finance, accommodation and IT amongst others to ensure we provided the best service possible for students and staff at the University, as well as to external organisations. I took on a variety of tasks within the role. This included carrying out an office renovation project with my colleague within a six-week time frame in preparation for a visit from the University's Vice-Chancellor. We liaised with a number of teams across the University, as well as external suppliers in a complete overhaul of old office cabinets and equipment. The office is now space efficient and easy to navigate the various important documents we hold there.Additionally, I was responsible for delivering monthly SITS reports (SITS is the University database for students), whereby staff who have left in the last month have their access to SITS removed to maintain its security and confidentiality. My first eight months in the role took place under a Graduate Business Partnership (GBP) contract and in April 2016, I was promoted to the SID Advisor role on a fixed term contract.I had a number of responsibilities including:- Delivering exceptional customer service to students and staff - Listening, and offering advice to issues concerning finance, accommodation, IT and many other areas.- Communicating effectively, as well as liaising with members of staff from other teams in the University in order to resolve student/staff inquiries.- Treating each enquiry in a professional and confidential manner.- Working in a fast-paced, vibrant environment.- Teamwork is vital in order for us to provide an excellent service and to run as well as we do.