Dan Kolean Email & Phone Number

Grand Rapids, Michigan, United States

Maintain the BIFMA Compliant Program through annual test report audits and support for client product listings.

Holland, Michigan

Providing consulting services for BIFMA furniture testing.Providing consulting services for ISO/IEC 17025 laboratory accreditation assistance.

Responsible for maintaining laboratory quality standards per ISO/IEC 17025 laboratory accreditation.Responsible for day to day operations.Responsible for maintaining accurate conformance to BIFMA furniture testing by staff technicians.Responsible for customer relations.Responsible for customer project management.

Holland, Mi. 49424

• Responsible for insuring the laboratory meets quality standards per A2LA laboratory accreditation.
• Responsible for day to day operations.
• Setup, conduct, and document product testing against industry standards following established methods and testing criteria.

• Manage service technician work load.
• Advise service customers on vehicle service needs.
• Manage repair orders insuring proper completion and reporting.
• Manage service schedule.

• Meet with Volkswagen and Toyota customers evaluating their needs, presenting solutions and closing the sale.
• Achieved Volkswagen Sales Guild 2005 Award (1 of only 6 in Michigan).
• Consistent top customer satisfaction leader.
• Assist in managing the Volkswagen Showroom operations.
• Managed VW Internet Sales.
• Liaison between customers and service department

• Developed and implemented applications in a VMS/ADABAS environment using the NATURAL programming language on a VAX ALPHA.
• Maintain SQL Server 7/2000 stored procedures

Grandville, Mi. 49418

* Designed, developed and implemented database applications in Microsoft Access* Administered Y2K software compliance for a major manufacture, which covered AS/400 and Windows computer platforms. Included were Microsoft Office products as well as many custom software packages. Tasks performed included, but were not limited to:* Tracking application.

• Analyzed, quoted, developed, and implemented applications using Microsoft Access

• Developed and implemented Microsoft Access applications.

* Setup, conducted, and documented product testing against industry standards following established methods and testing criteria.* Consulted with engineers to evaluate and analyze test results.* Supported all computer related needs including software, programming and hardware. * Programmed Campbell Scientific 21X data acquisition equipment for gathering.

Ba, Business

Education record