Dan Leach Email & Phone Number

United States

Very efficient with TEMS pocket, TEMS investigation and Actix.Collect drive test data using the provided drive route and TEMS drive kit / phone equipment providedCommunicate with FES and client point of contacts throughout the process and to escalate issues as necessaryCollect initial site data and upload data to server to verify sector swaps and initial site testsConduct full drive test per defined requirements and drive scope for all technologies (L600, L700, L1900, etc,.) and… Show more Very efficient with TEMS pocket, TEMS investigation and Actix.Collect drive test data using the provided drive route and TEMS drive kit / phone equipment providedCommunicate with FES and client point of contacts throughout the process and to escalate issues as necessaryCollect initial site data and upload data to server to verify sector swaps and initial site testsConduct full drive test per defined requirements and drive scope for all technologies (L600, L700, L1900, etc,.) and collect scanner dataUpload all data to Actix as required at the end of every drive test day. Show less

Florida, United States

Deploy new tablets to new restaurants, fix tablets and problem solve other restaurant issues.Maintain warehouse and inventory every week for marketing events.Reviewing orders before and after delivery to ensure that orders are complete and the customer is satisfiedAbiding by all transportation laws and maintaining a safe driving record.Be polite and prompt with a commitment to providing our clients with an excellent experience.Loading, transporting, and delivering items to… Show more Deploy new tablets to new restaurants, fix tablets and problem solve other restaurant issues.Maintain warehouse and inventory every week for marketing events.Reviewing orders before and after delivery to ensure that orders are complete and the customer is satisfiedAbiding by all transportation laws and maintaining a safe driving record.Be polite and prompt with a commitment to providing our clients with an excellent experience.Loading, transporting, and delivering items to clients home or businesses in a safe, timely manner Show less

Sunrise

• Collect UE physical measurements for LTE/GSM/UMTS, (Scrambling codes, RSCP, Ec/No) of cell sites.• Verify handover functionality performance. • Verify the network, site functionality properly, antenna positions, antenna directions, tilts and swapped sectors.• Experienced with TEMS data collection tool for al cell sites.• Identify major call related issues (Drop calls, hardware issues, etc.)

United States

Collect UE physical measurements for LTE/GSM/UMTS, (Scrambling codes, RSCP, Ec/No) of cell sites.Verify handover functionality performance.Verify the network, site functionality properly, antenna positions, antenna directions, tilts and swapped sectors.Experienced with TEMS data collection tool for al cell sites.Identify major call related issues (Drop calls, hardware issues, etc.)

Sunrise Fl

• T-Mobile acquired MetroPCS in May 2013• Strong focus on identifying current sites with any hardware or cabling issues that might be impacting the customer experience.• I am responsible for maintaining and emailing “Daily Report” on a daily basis of the network stats for LTE, CDMA and EVDO for Drops, Blocks, System busy hour charts.• AIM (Customer Ticket Dash Board). I work with customer complaint tickets to identify any possible opportunities to resolve a complaint through… Show more • T-Mobile acquired MetroPCS in May 2013• Strong focus on identifying current sites with any hardware or cabling issues that might be impacting the customer experience.• I am responsible for maintaining and emailing “Daily Report” on a daily basis of the network stats for LTE, CDMA and EVDO for Drops, Blocks, System busy hour charts.• AIM (Customer Ticket Dash Board). I work with customer complaint tickets to identify any possible opportunities to resolve a complaint through Optimization or Design efforts. I also identify any possible hand set issues that may cause a negative experience. I have consistently met my 3 day SLA for ticket closure.• Collect and evaluate mobile cell phone data in a vehicle while it is being driven through a pre-established route in the CDMA/LTE/EVDO/GSM/UMTS network environment. • Create and use maps of site locations to support in system design and optimization using Map software tools.• Collect and evaluate mobile cell phone data in a vehicle while it is being driven through a pre-established route in the CDMA/LTE/EVDO network environment. • I am responsible for maintaining and emailing “Daily Report” on a daily basis of the network stats for LTE, CDMA and EVDO for Drops, Blocks, System busy hour charts. Show less

Sunrise Fl

• Collect and evaluate mobile cell phone data in a vehicle while it is being driven through a pre-established route in the CDMA/LTE/EVDO network environment. • I am responsible for maintaining and emailing “Daily Report” on a daily basis of the network stats for LTE, CDMA and EVDO for Drops, Blocks, System busy hour charts.• While the active mobile phone is on automated call, data is collected using TEMS software tools, GPS, and MAP software tools. • Provide optimization and… Show more • Collect and evaluate mobile cell phone data in a vehicle while it is being driven through a pre-established route in the CDMA/LTE/EVDO network environment. • I am responsible for maintaining and emailing “Daily Report” on a daily basis of the network stats for LTE, CDMA and EVDO for Drops, Blocks, System busy hour charts.• While the active mobile phone is on automated call, data is collected using TEMS software tools, GPS, and MAP software tools. • Provide optimization and trouble-shooting ideas for the Metro PCS network environment using TEMS software tools. This includes maintaining and optimizing a cluster of sites in the CDMA /LTE/ EVDO network.• Monitor the performance of the Metro PCS network environment through evaluating drive test data and monitoring network statistics.• Create and use maps of site locations to support in system design and optimization using Map software tools.• I supported Engineering team by generating scripts for new sites; generate CMU configuration sheets, and updating remedy tickets for calendar integrations.• I have assisted in new site walks and site evaluations.• I worked with Customer tickets. I have saved many customers from leaving the network through positive communications with them. • Involved in Integrating and launching of the Ericsson LTE Network during the maintenance window.• I maintained a cluster of cell sites, while doing night time calendar integrations.• Troubleshoot Interference in Metro PCS Network. Show less