Vehicle Technician
CurrentQualified Audi Technician since October 2017Consistently achieve more than 100% productivityCarry out service work, diagnostics and repairs to the highest standardComplete service documentation - job sheets and service reports - in line with HSO, warranty and dealership requirementsResponsible for training an Apprentice, showing new jobs and how to perform tasks to the highest of standards Completed work shadowing with Service Advisors, gaining exposure to customer service and using technical expertise to offer a high level of customer service regarding the work being carried out on vehicles Also shadowed Workshop Controller, to gain experience into managing a team and delegating workload accordinglyCompleted Electrics module 2 in July 2022