Experience encompasses 20 years of progressive Loss Prevention positions. Skilled and accomplished in the areas of Executive Management, strategic planning, program development and implementation, hiring and development of staff, and investigations and training. Self motivated, dedicated individual with excellent communication skills, problem-solving and decision-making abilities. Top performer with proven leadership skills; able to motivate and supervise personnel to achieve maximum results. Accomplished and proven performance in the following areas:Internal theft detection and case resolution. Proven top performer in case development. Extensive training and experience in interview and interrogation techniques. Completed several Wicklander-Zulawski programs including “Advanced Interview and Interrogation”. Completed and certified with SCAN techniques and procedures. Extensive experience in developing and implementing training and education strategies designed to encompass all facets of loss prevention awareness and tools, for use by store line operations, staff and frontline users.Extensive experience in fraud detection and case resolution. Significant success in reducing fraud exposure and loss through program development and implementation, awareness programs and management training.Developed and implemented awareness programs for mid and upper management encompassing broad based strategies such as LP Academies and other training programs. Written articles which were published in numerous in-house and national loss prevention magazines. External loss prevention: Involved with in-store operations and ORC staff development and utilization to minimize exposure to loss through sales floor awareness, staffing, investigations, case development and prosecutions.Professional Certifications: Association of Certified Fraud Examiners “CFE” and Certified Forensic Interviewer “CFI”.
Listed skills include Cfe Certified Fraud Examiner, Cfi Certified Forensic Interviewer, Loss Prevention, Asset Protection, and 40 others.