As the Head of Recruitment at Easykind, a pioneering Australian medical startup, I am at the forefront of shaping the workforce that will drive innovation in alternative-based healthcare solutions. At Easykind, my focus is on building a team that not only possesses exceptional skills but also shares our passion for revolutionizing patient care through alternative treatment. My approach to recruitment is holistic – combining innovative sourcing strategies, inclusive hiring practices, and a keen eye for potential. Let's connect if you’re interested in career opportunities at Easykind, want to discuss the future of roles in the medical industry, or are looking for insights into building effective, diverse teams in this exciting and growing field.

As a Patient Support Manager at Easykind, I was responsible for supporting over 1,500 patients in their alternative treatment journey. The role involved the intersection of healthcare expertise, patient advocacy, and innovative treatment solutions - in an emerging space within the Australian healthcare sector. In the role, I actively combined compassionate care with a deep understanding of the alternative therapies industry, to ensure that patients receive the best possible guidance and support.

As a Client Services Manager, I was responsible for maintaining and nurturing relationships with our clients and stakeholders - in order to ensure that they had the best experience with Elevate from end-to-end. My primary task in this role was leading the re-sign campaign, which involved reaching out to our 1,200+ clients and assisting them with re-booking their programs for the following academic year, whilst facilitating meetings with clients who wanted to alter their programs - to ensure that the most suitable program was in place moving forward.

As a Business Development Manager, I have been responsible for identifying and developing new business opportunities that will enable us to expand our reach and impact. This involves forming relationships with prospective clients, in order to help establish partnerships to support students across the country; alongside developing and running marketing campaigns to expand brand presence.In this role, I have spearheaded a new product line and been involved with expanding the product to a new state (and new market) entirely. This has involved working closely with prospects and clients to obtain feedback and pivoting accordingly, to best support the roll out of the new product line. This also has included ongoing program and account management, to garner feedback from clients over the course of their program - in tandem with the client services team.

As a Client Services Manager, I was responsible for maintaining and nurturing relationships with our clients and stakeholders - in order to ensure that they had the best experience with Elevate from end-to-end. My primary task in this role was leading the re-sign campaign, which involved reaching out to our 1,200+ clients and assisting them with re-booking their programs for the following academic year, whilst facilitating meetings with clients who wanted to alter their programs - to ensure that the most suitable program was in place moving forward.

As a presenter, I was responsible for delivering study skills seminars to students in Years 7 through to Year 12; with audience sizes of 25 to 350 students, parents and teachers. During my tenure, I was also a Team Leader which involved coaching and overseeing the personal and professional development of 8 to 10 presenters on an ongoing basis. In the Team Leader role, I was also responsible for working closely with the other TLs in Victoria to organise and conduct interviews for the company, to facilitate ongoing trainings for the presenting staff and to coordinate company functions on a regular basis.

Responsible for conducting sleep studies, which often involved shift work - and working in collaboration with the Chief Sleep Technician to review patient results to diagnose sleep related conditions.