Dan Marshall Email & Phone Number

Cardiff, GB

Cardiff, Wales, United Kingdom

Penarth, Wales, United Kingdom

Penarth, Wales, United Kingdom

Cardiff, United Kingdom

Danger Room Studios

Content Manager / Producer / Author / Presenter

Cardiff, United Kingdom

Create effective communications, presentations and briefings.Interpret requirements from stakeholders and translate these into effective knowledge materials.Create articles in the tone and brand of the business.Translate complex messages into clear & simple content for all audiences.Ensure that all created content is optimised for end user searches.Review.

Cardiff

Acting as a role model for values and lead by example in all that I do. To effectively manage a team of Customer Service Managers, deliver the requirements of our customers. To ensure that our customers are offered world class service which exceed their expectations. Provide coaching & support to my Customer Service Managers every day to ensure they have.

Cardiff

Call handling. Dealing with different types of customer enquiry and complaints. Account Administration. Solving customer’s technical queries of varying complexity for Audio\Visual Products. Handling Customer queries and complaints of Home Shopping Service via email.

Cardiff

Point of contact for new and existing client bank for four advisers. Building and maintaining relationships. Taking part in initial meetings with clients to obtain key information. Taking part in and helping to deliver presentations and seminars. Recommendation of financial products and services, tailored to clients. Creating and implementing marketing.

Birmingham, United Kingdom / Cardiff

Assist and provide support to Regional, Area and Business Development Managers. Provide support to a team of 30 Recruiters and Assessors delivering NVQ’s. Coordinate appointments. Provide software and basic IT support. Database administration. Responsible for maintaining accuracy of information. Filing. Regulating stationary and Marketing stock for Wales.

Birmingham, United Kingdom

General administration. Correcting and entering survey details and costs. Collating information and costs on spreadsheets for regular report.

Birmingham, United Kingdom

Account Administration. Dealing with and resolving customer complaints. Offering support for hardware and mobile phones, as well as network issues. Suggesting and promotion of alternative offers, tariffs and handsets.

Cardiff

Promotion and sales of subscriptions to the Ace-Quote.com Website via telesales. Description of IT fundamentals, both software and hardware.

Cardiff

Investigation of incorrectly sold pensions. Entering and checking client’s details and their cases. Comparison of projected pension incomes. Outbound telephone communications to various companies regarding their facilities. Contact for OPERA.

Cardiff, United Kingdom

Call handling. Dealing with different types of customer enquiry. Promoting and selling products and services, quality checking, collating and presenting data. Training and evaluating new employees.