Dan Mcdowell Email & Phone Number

Manchester Area, United Kingdom

Assembly, alignment, troubleshooting and test analysis of solid-state lasers used by the bio-medical industry.Manufacturing and reworking of products to quality standards.Reporting product process and documentation issues to the Laser Manufacturing LeadSupporting continuous improvement of manufacturing processes.Ensuring organisation and cleanliness of working area.Assisting with maintenance of company quality documentation.Soak test analysis.Deputising for the lab lead.Delivering product and process training to new hires.

Manchester, England, United Kingdom

The Technical Services Specialist provides 24/7 service, support, and upgrades to IMAX digital projection and audio equipment, to ensure audiences are presented with the best possible IMAX experience. Perform service and preventative maintenance on IMAX digital projection and audio equipment through on-site visits and telephone support. Service work at the theatre is mainly carried out after normal business hours.Tangible contribution to maintaining target uptime of all IMAX theatres through preventative and emergency servicing.Responsible for handling and maintaining multi-million dollar equipment in a critical “show must go on” environment.Dedication to concise and timely reporting of service activities and closure of the service and administrative reporting cycle via custom CRM or other databases.Track parts exchanged and ensure parts are returned from the client within the contractual obligations of the warranty.Reduce the number of lost shows by quickly responding, analyzing and correcting problems proactively during site visits.Plan and schedule service visits to IMAX theatres which may include hardware and software installation.Provide written reports to the customer at the time of the visit.Prepare periodic reporting on theatre roster.Attention to detail and verification of information in the Technical Services theatre information database.Be available for emergency service dispatches and recover systems to normal operation as quickly as possible.Be available to travel internationally, or to change travel plans, on very short notice.Respond to all inbound client communications including alerts, emails and phone calls within set timeframes.

Manchester, United Kingdom

The account specialist role at Pearson can be incredibly varied. The typical day-to-day role would see a specialist dealing with queries from examinations officers by both telephone and email. These queries could be of a technical nature relating to any or all of the online Pearson systems, they could be related to an issue with certification, or they may even relate to how changes in the British educational landscape may affect both learners and administrators.For those interested there were ample opportunities to also become involved with face-to-face networking events. Although these did interest me I became far more involved with user acceptance testing of some of the newer systems and the development and implementation of new training materials to internal and external customers alike.

Wilmslow

Altrincham

Manchester, United Kingdom

Responsible for the operation and maintenance of all sound and projection equipment in a twenty screen multiplex. Also dealt with scheduling, training and providing AV support for conferences and events.