Responsible for weekday/weekend operations, event set-ups/breakdowns at ~460-member private club. Manage laundry, linen, towels, and housekeeping operations for four onsite facilities (40,000+ sf), as well as inventory cleaning products, laundry, event equipment and supplies. Ensure proper maintenance of facility cleaning equipment. Supervise, schedule, and oversee payroll for a staff of 8.

Responsible for operations and guest satisfaction for numerous concurrent banquets, celebrations, and corporate events.Supervised ~ 35 staff per shift.Directed and oversaw staff recruiting; directly responsible for staff hiring, training, and coaching.Deployed Jantek time and attendance system; managed employee time and attendance reporting for payroll accuracy.

Coordinated events/meals for corporate functions for up to 500 guests Ensured order/timely deliveries for~1,500 meals per week on a 230-acre campus while ensuring food/staff safety during period of coronavirus pandemic

Manage corporate catering operations-including oversight of 7 drivers (staff of 8) with average daily volume of 20-25 statewide deliveries; responsible for food/presentation quality, order/delivery accuracy, inventory management, invoice verification, as well as, driver safety, morale and professionalismOversight of maintenance for fleet of 8 delivery vehicles Supervision/manager of off-site catered events to ensure all commitments are fulfilled accurately and operations and logistics are executed professionally and according to specifications; act as primary liaison to ensure client satisfaction

Manage all event operations/guest relations for various celebrations/corporate/non-profit functions and recreational outings . Supervise up to 15 staff per shift. Responsible for assessing event profitability, generating invoices, accepting/reconciling payments and end-of-day operations

Would conduct monthly beer and wine inventory. Train front of house staff to meet standards.Perform weekly schedules and payroll.

•Responsible for inventory and availability of several hundred bottles of spirits, beer and soda for all bartenders for multiple/concurrent events per work shift.•Set up, break down and bar storage; includes all pre-and post-event ingredient availability and security for smooth and effective bar service •Balance pour counts at end of shifts to provide accurate inventory to Banquet Manager at shift-end•Bartender: Set up and break down bar; serve wine, beer and mixed drinks to guests at catered affairs

•Front Desk: Guest check in/check out; prepared room keys, posted room charges/provided bills and closeout transactions. Occasionally support night audit•Banquet/Catering/Corporate Meetings: Server: Room set and cleanup•Night Audit: Settle credit card payments, reconcile and organize records and ensure all transactions are processed and balanced•Bartender: Set up and break down bar; serve wine, beer and mixed drinks to guests at catered affairs•Houseman: Room set/breakdown for business meetings and catered affairs in coordination with catering sales team and Food and Beverage Manager•Cook: Line chef for breakfast and lunch (variety of hot and cold foods) for service to approximately 150 guests; food preparation for dinner service

Responsible for food and beverage sales at major athletic and entertainment venues. Required inventory management and customer service skills, ability to handle cash and anticipate likely product demand for food and beverage items based on weather, attendance and other factors.

Roles/responsibilities:Front Desk Clerk: Guest check-in/check-out; prepared room keys, posted room charges, provided bills and performed closeout transactionsBell Services: Greeted guests and transported luggageBanquet/Catering: Server; room set and cleanup; Maitre' d and guest liaison; inspected conference facilities and ensured proper compliance with BEOsHousekeeping: Cleaned and inspected rooms to ensure SOP complianceKitchen: Prepared and plated an average of 300 meals/day for banquet functions (weekend shifts)

Generated lead/prospect lists through family, friends, referrals and incentives.Developed personal selling plans and developed/delivered sales presentations to prospective customers.Attended sales training and weekly coaching sessions.