Leading Tarmac's customer experience and digital transformation programme (CONNECT). Since 2017 Tarmac have been focusing more on the customer and how we better connect with them through our digital systems, process and culture.The CONNECT programme has launched many things in this time including sign on glass technology for our deliveries, a new customer portal to allow self service, a 360 view of the customer for our service agents and an automated customer insight platform. In an industry that is becoming more commoditised by the day, customer experience will be the next big differentiator.

To provide strong leadership and direction for the Regional Minimix business, with responsibility for the short, medium and long term performance through concentrating on utilising the right strategy for each market segment. To support and develop a multi functional team, engaging staff from across the business to manage customer relationships confidently and effectively to ensure profitability growth. Understand, develop and protect the upstream ebitda contribution to concrete, aggregates and the cement businesses. Manage the interface between the Minimix business and the internal and external customers.

Responsible for day to day running of Lafarge Tarmac's minimix concrete businesses in Lancashire & West Yorkshire. Currently employing four office staff and transport manager for twelve contract hauliers.

Business manager of successful minimix concrete supply business within larger Tarmac Quarry Materials parent company. Responsible for sales, logistics and strategy of market leader in the sector.

Running a distribution team of 12 and be responsible for deliverying logistical targets for the market leading ready-mixed concrete supplier in the North West of England.