I worked as a temp via Robert Half filling in for the Office Operation Manager.• First point of contact for incoming emails and phone calls from vendors and af@iliate groups• Works with vendors to ensure all payments go through and all services are provided• Daily walkthrough of building to spot potential maintenance issues• First point of contact for employees to address concerns with facility• Maintains intranet website (website for employee access only)I

I worked as a temp via Robert Half.• Assigns incoming documents to insurance adjusters based on claim numbers• Searches client database to @ind appropriate claims when claim number is absent from document• Edits documents that do not meet company standards for claim assignments

I worked as a temp via Robert Half.• Checks-in guests, log-in guest information, greets full time employees at front desk• Assists employees in booking desks and of@ice rooms• Stocks and cleans kitchen• Prints security badges for employees and guests• Primary point of contact for building manager• General maintenance of of@ice space and conference rooms

• Checks-in guests, log-in guest information, handles payments and gives personal tours of facility• Answers phones and transfers calls to staff members• Schedules 700 students for classes per month, utilizing Outlook and MindBody• Provides support for Accounts Receivables by tracking and following up with clients withdelinquent accounts• Collects and posts fees according to protocol; prepares and balances daily @inancial registers• Maintains company website (Wix), creates content for website, overhauled SEO doubling organic search results• In charge of digital marketing and social media outreach• Spearheaded of@icial response to COVID-19 (human corona virus), establishing cleaning/sanitization protocol and facilitating communication between owners, clients, employees, and contractors

• Established and managed satellite private lesson location at WeWork• Produced a series of educational videos for social media marketing campaign• Taught an average of 50 private lessons per week

• Initiated street-level marketing campaign that led to 12% increase in revenue• Rewrote business plans and policies directly leading to an average of 10% growth per year• Taught over 8,000 hours of private lessons to working professional adults• Responsible for scheduling and billing for an average of 70 students/week

• Taught over 4,000 hours of private and group lessons to children and adults• Assisted in local marketing, social media outreach, and scheduling and billing for an average of 120students per week• Founded and directed of the “Music to My Ears Blues Band”, a weekly class dedicated to learningclassic Chicago and Delta blues songs with monthly performances at local venues

• Taught over 4,000 hours of private and group lessons to children and adults• Produced lesson material for school including song arrangements, technical exercises, and theory