Currently providing comprehensive support for the Siebel ecosystem and associated auxiliary systems. My role encompasses maintaining and optimizing interconnected systems across various platforms, including WebLogic, IIS, Docker containers, and .NET applications. Recently, I successfully led the installation and configuration of IBM Process Mining, ensuring seamless integration with existing infrastructure. Additionally, I am actively involved in conducting thorough security assessments to maintain and enhance our system secuurrity posturel

- Siebel Configuration using Siebel Tools and Siebel Best Practices (working with Applets, BCs, Business Services, Workflows)- Experienced in Siebel Integration (i.e. Integration Workflows, Integration Objects)- good knowledge of Siebel eScript- working on Siebel deployment (Siebel Repository File Deployment)- Agile tools working knowledge i.e. JIRA, Confluence

Responsible for Taleo Learn and Taleo Recruit implementations. Supporting the broader initiatives of implementing Oracle HCM

• Superuser for the iGRasp Applicant Tracking System , behind the Emerson Corporate Careers Page• Creation of reports in Microsoft Report Builder• investigating possibilities for improvement and creating cases on Lumesse’s SalesForce portal when appropiate ; solving tickets arising in the Emerson Service Manager• Site owner for the Careers Page SharePoint site • Administration of the 360-degree surveys associated with Leadership sessions in Europe• Database administration of the SkillPort Learning Management System; assigning libraries to learners and this includes batch uploading of subscriptions after careful verification

• training Field Sales on the use of CRM by using Live Meeting• developing reports using the Reporting & Analytics subject areas ; strong knowledge of session variables, repository variables , functions and object types• monitoring the usage of the system• answer questions about the functionality of CRM and the additional tools supporting CRM (e.g. PIM Sync , Offline on Demand, Outlook email integration)• data administration of Accounts and Contacts

• internal contact for retailers and sales representatives; inventory control and email notification; backlog management , order maintenance and revisions including cancellations and returns• providing SAP training to new users; SAP key user – SD and MM modules• providing reports to the company’s management such as stock availability, order status and customer info – proficient in the use of various MS Excel functions and tools including Pivot Tables , lookups and macros• SAP master data management