Head Coach
Managed a team of up to 8 coaches, ensuring adherence to company policies and providing quality guidance to clients.Developed and delivered scripted training videos for a 6-week course, optimizing player improvement strategies.Organized engaging weekly events and brainstormed innovative ideas to enhance customer engagement.Conducted one-on-one sessions with clients to improve gameplay and gather feedback for program enhancement.Led recruitment efforts, interviewing and hiring new coaches aligned with company values and goals.