Dan Runo Email & Phone Number

- Supports Chief Compliance Officer (CCO) and Rogers Financial Services business partners in delivery of new Rogers Bank initiatives with respect to FCAC and Bank Act regulatory obligations and 2nd Line of Defense oversight/monitoring, including product, service and campaign requirements reviews and approvals (e.g., World Elite re-launch, Instant Credit project, Newcomers and Students buy flow expansion, 2024 Change In Terms, new Rogers Bank web and app re-platforming). - Applies a risk-based approach when assessing compliance exposure to regulatory risk, related remedial action plans, and providing information about legislative and regulatory developments, industry issues and emerging trends.- Manages coordination of FCAC and Audit information requests, reporting of all RCIs as per the FCAC Mandatory Reporting Guide, performing oversight of onsite examinations and maintenance of standards and policies as assigned. - Supports implementation of improvements to independent monitoring and testing of regulatory requirements and associated controls as per the RCM program (annual RCA process) in a timely fashion per required cadence.

- Led credit cards business stakeholders in the area of internal controls, regulatory compliance and RCI management.- Consulted on all credit card business and partner initiatives providing value-add input for regulatory compliance, incident resolution, Canadian Anti-Money Laundering (CASL) reviews and recoveries.- Responsible for identification and working with the business to mitigate control/compliance gaps addressing regulatory obligations, avoiding fines/penalties and reducing compliance, legal, litigation and reputational risks.- Led RCI and management meetings with internal LOBs, tech partners, regulators, Audit and external counsel on gaps and regulatory compliance-driven changes and reviews, e.g., 2023 Risk Control Self-Assessment (RCSA).- Engaged stakeholders to address regulatory requirement gathering, solution design discussion and end-to-end testing planning and execution on behalf of all credit card products, including third parties (e.g., Air Canada, Bond).- Provided timely input on initiatives and led conversation with all involved teams on client-centric compliant solutions and key reports/attestations for the business.

- Represented all Personal & Business Banking (PBB) product as Business Controls main lead for Program Apollo implementing Bank Act Bill C-86 changes under Financial Consumer Protection Framework (FCPF) changes June 2022 implementation across all retail and small business products.- Provided regulatory compliance and governance & controls expertise for all facets and all workstreams of FCPF regulatory changes across all retail banking groups, impacting all channels.- Delivered FCPF-mandated changes as Bill C-86 lead accountable for planning, solution, testing and delivery activities, e.g., current and future state end-to-end process, business and technology controls design, project risk assessment and executive reviews.- Ensured consistency of solutioning and client/employee experience, including change management tactics for all Program Apollo workstreams, including management of Change Initiative Risk Assessment (CIRA) processes as well as Post-Launch Risk Review (PLRR).- Drove key changes to the business understanding technology and other dependencies and providing advice and timely input to future-state plans on behalf of Second Line of Defense partners.- Led Bill C-86-associated RCI management efforts, deficiency management as well as regulatory controls development/updates and reporting.- Responsible for Business Controls program status updates to executive and senior management.

- Consulted on all partner initiatives related to obligations related to Anti-Money Laundering/Terrorist Financing (AMLTF), Integrated Tax Compliance (CRS/FATCA) and Canadian Anti-Money Laundering (CASL); reviews included issues and processes impacting all retail channels and Simplii Financial.- Identified and mitigated control or compliance gaps addressing client irritants and reducing redundant processes with focus on risk management, client relationships and simplification.- Engaged stakeholders to address requirement gathering, solution design discussion and end-to-end testing planning and execution on behalf of all retail Deposit products as required.- Led & participated in project and Business Controls routine and management meetings with internal LOBs, tech partners, external regulators and Audit on gaps and regulatory-driven changes.- Provided timely input on regulatory initiatives engaging with Legal and Compliance teams on Bank Act compliant solutions and key reporting and attestations required on behalf of the business.

- Managed and tested controls with respect PCI PIN and INTERAC regulatory obligations for Credit and Debit VISA products within Enterprise Security & Risk Services (ES&RS) compliance control team.- Led & participated in client meetings with internal LOBs, tech partners, external regulators, Audit and external audit on control processes, incidents and improvements.- Engaged stakeholders to gather artifacts for control testing according to established methodology.- Input results with appropriate evidence gathered to satisfy control steps, evaluated regulatory gaps and drafted deficiency-related materials, including letters of engagement and requests for information.- Reviewed and communicated deficiencies to all levels of senior management.- Supported regular & ad hoc Audit reviews and managed deficiency/deviation actions and closure.- Maintained required testing procedures and facilitated regular reviews, updates and related approvals.

- Managed reporting and attestations for various Retail Products, including documents verification, regulatory reporting, regular board & steering meetings (e.g., CMI Board, Risk Steering Meeting).- Conducted analyses, compiled reports and presented to Product and Risk Management stakeholders.- Ensured procedures are in place for reporting and attestations and support routine reviews.- Responsible for transition if the INTERAC Regulations Compliance Program (IR-CP) as well as submission of Annual Compliance Package on behalf of Deposits business to Information Security.- Maintained oversight over the INTERAC Regulation Compliance Program and related reporting to INTERAC Association, including serving as SPOC role for Internal Audit reviews and RFIs.

- Provided leadership to a team of specialists, including performance reviews, coaching and hiring.- Provided operational expertise to support management on various initiatives, including updates to senior leadership in any capacity required.- Served as Senior Records Officer for fourteen stakeholder groups across the retail business, supporting records initiatives and assigned work packages, including control testing and issue management.- Supported audit reviews and testing under Legislative Control Management and Operational Process Controls, including AML, Privacy, Records, as well as INTERAC Compliance Program.- Managed document oversight of Deposits and Lending documents, including all related initiatives.- Addressed issues and RFIs raised by regulatory agencies and other governance areas (Audit, Privacy, AML and Legal) concerning compliance related matters/issues.- Managed deficiency updates reportable to executive level in Products via monthly Risks and Issues Log.