Dan Saison Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Alberta, Canada

Edmonton, Canada Area

Success Coaches help youth who have been hurt emotionally, are disengaged, and have lost their confidence in others. Our success coaches allow youth adequate time to develop trust and a willingness to make their life better. When a success coach is readily available in schools, the stigma and other barriers to traditional therapeutic supports are no longer a roadblock for those who need help dealing with issues such as mental health.The Family Centre’s success coaches work in schools with children, youth, and their families. They foster a positive school experience to reduce barriers and build confidence and skills for academic success. With the support of a success coach, children attend school more regularly, achieve higher results, avoid high-risk behaviours, make effective decisions and goals, and see a positive future for themselves.

Edmonton Alberta Canada

Educational programming, teaching guitar, bass, drums, piano, voice5 years of Summer camp experiences: Art, Theatre, Band, Preschool Art parkCommunity outreach: art and guitar teacher in local junior high schoolCoordinate art and music experience between local business and local school children

Portland Oregon

• Customer Service clerk including Produce, including order writing IOE, inventory, data entry • IT support at store level. Assistant Produce manager

Portland, Oregon

• Responsible for building databases with RMS Restaurant Manager Systems, for Casio and Sharp POS systems. Responsible for programming and troubleshooting PC’s running POS systems, local and remote support using Log Mein software.• Troubleshot, programmed and repaired software on proprietary ROM based systems, Casio and Sharp POS systems.• Performed maintenance on POS systems for service contracts. Trained clients to use new POS systems and software applications• Provided Tier 1 Customer Technical Support, critical client support, case log reporting, and Outlook Task management.• Responsible for Call escalation to Tier 2.• Provided afterhours support, weekend support, and cell phone support.• Tools Used: MS Office Suite, Log Mein software, RMS Restaurant Manager Systems, POS, (this is where you can provide a list of the tools you used, ie MS Office Suite, other sw tools, call tracking tools, OS, hardware, network protocols etc

Portland, Oregon

• Group Lead for 4 Client Technical Analysts, performed HelpDesk Tier 1 Support.• Responsible for troubleshooting cell phone service, hardware, and MiFi wireless access points.• Performed GPS tracking for cell devices.• Call escalation to Tier 2 or Tier 3 Technical Support.• Performed excellent Customer Service, Critical Client, afterhours and weekend support.• Utilized KMS call tracking, knowledge base, troubleshooting tips, remote device activations.• Tools Used: MS Office Suite, KMS call tracking (knowledge base, troubleshooting tips, remote device activations), (this is where you can provide a list of the tools you used, ie MS Office Suite, other sw tools, call tracking tools, OS, hardware, network protocols etc.

Portland Oregon

• Customer Service clerk including Produce, Grocery, Dairy, and Assistant Night Crew manager including order writing IOE, inventory, data entry, and troubleshooting. • IT support at store level.

Portland, Oregon

• Responsible for installation of hardware and software on location of new and current retail stores. Performed pilot installs of BDR pharmaceutical management software.• Installed BDR servers and connected clients to server (client server).• Setup user accounts and trained clients to access BDR client server system.• Configured and installed client server desktop, peripherals and networking.• Trained pharmacists to new systems and applications.• Provided onsite client side support. Performed afterhour’s installs, support and weekends.• Utilized Knowledge Base and Case management (proprietary) tools.• Travel, expense reporting, per diem.• Tools Used: MS Office Suite, (this is where you can provide a list of the tools you used, ie MS Office Suite, other sw tools, call tracking tools, OS, hardware, network protocols etc

Portland, Oregon Area

Band director, musician, song writer

Associate Of Arts And Sciences (Aas), Computer And Networking Technology

Associate Degree in Computer Network and Technology

Bachelor Of Arts (Ba), Double Degree/ Theology And Church Planting

Activities and Societies: Servantsong 1990 Servantsong 1993 Double Bachelor in Theology and Church Planting