Ensure all business communications with B2B clients are professional and productive.Implement strategies to strengthen customer relationships, retain clients and uncover new opportunities.Interface with other business units as necessary to ensure effective resolution of customer issues and concerns.Developing and implementing client retention strategies such as cross-selling additional products or services to existing clients.Interviewing potential clients to determine their needs and goals, and recommending appropriate solutions.Managing an existing client base by ensuring that all client needs are met.Analyzing data to determine how to best meet clients’ needs.Developing and presenting proposals to new clients and managing existing client accounts.Meeting regularly with clients to discuss their needs, progress toward goals, and satisfaction with the service being provided.

Setting goals and developing plans for business and revenue growth.Researching, planning, and implementing new target market initiatives.Researching prospective accounts in target markets.Pursuing leads and moving them through the sales cycle.Developing quotes and proposals for prospective clients.Setting goals for the business development team and developing strategies to meet those goals.