• Organized and led Order to Cash team documenting requirements, setting up master data, conducting Unit tests, String tests and Conference Room Pilot activities in an electronics manufacturing environment. • Documented Available To Promise (ATP) deficiencies in SAP / ECC. Provided comparisons and benefits analysis of APO functionality. Resolved customer delivery date problems for the Business. • Experienced with Variant Configuration (VC) in “Configure to Order” scenarios, including Characteristics, Dependencies, Master Bill of Materials and the resultant Bill of Materials. • S4/HANA Design Phase in Barcelona Spain. Inter Company experience. Customer facing process design, documentation, presentations. • Organized and managed analysis and proof of concept activities for Fusion Ops evaluation. Fusion Ops is a high performance cloud based reporting system. • Designed a Suspicious Order Monitoring Interface that links clients SAP / OTC process to a 3rd party Cloud based system (Cloud system provided by IMS Health). Developed test cases and assisted off-shore team with development activities.• Developed project estimates and statements of work for the OTC portion of SAP S4/HANA project. Built out resource plans for project including on-shore and off-shore resources. Assisted selling project work to client. • Developed work shop materials for customer facing presentations. Defined requirements and managed OTC consulting team. Organized delivery of process flows, configuration and other requirements documents. • Managed client change control activities and delivery of fixes, increasing on-time metrics from 60% to 98%.

Supporting Order to Cash and Change Control in a global single instance SAP / ERP System. • Lead the design, development, testing, and deployment of computer systems and SAP applications for home and overseas offices, with responsibilities including overseeing production support for Order to Cash in an SAP/ECC environment.• Coordinate and supervise on-site and off-shore IT professionals in a managed services environment, with a focus on ensuring full utilization of managed services resources and that teams provide excellent customer service and strive to handle requests rapidly and efficiently. • Manage and support change control and software SDLC activities in a heavily regulated (FDA) market, and organize and manage training activities for new market integrations. • Create and monitor work estimates and delivery dates, and proactively troubleshoot and solve a wide range of technical issues, including problems with placing orders and incorrect information. • Regularly interpret and advise on internal and external business challenges and best practices, and recommend cost-effective improvements to products, processes, and services.

• Technical Architect for Master Data Management (MDM) application. Developing processes and infrastructure to link multiple SAP/R3 systems to central MDM server. Process Integrator (PI , also called XI) and IDOCs are used for file sharing. Also utilizing Portal technology for user interface and workflows. • Currently supporting SAP/R3 based Order to Cash (OTC) processes and interfaces. • Supported integration activities for Organon acquisition with Schering Plough. • Implemented interfaces from Corporate ERP System to GEAC (Accounts Payable) and FAS (Fixed Assets) systems at Schering Plough. • SAP Training includes MDM100 (MDM 5.5), SCM600 (SCM Business Processes), SCM620 (Pricing) and CA210 (EDI Interface).

Supported ERP activities for Organon in a JDE environment.

• Responsible for supporting Pharmaceutical Manufacturing and Supply Chain Operations in an FDA regulated environment using J.D. Edwards One World XE / 8.x.• Developed processes to automatically email manufacturing associates when work orders are available for Packaging and Quality Assurance activities. • Resolve customer problems and provide additional post Go-Live support and training as needed.

• Responsible for implementing and supporting Manufacturing, Distribution, Transportation, Advanced Warehousing, Inventory, Procurement and Order to Cash modules in J.D. Edwards One World XE / 8.x environment.• Led training activities in foreign countries (Australia, Malaysia and South Africa).• Provided on-site support in foreign countries. Spent 9 weeks overseas during User Acceptance Testing and Implementation phases of project.• Resolved customer problems and provided additional post Go-Live support and training. Resolved post Go-Live issues as they arose.