Part time co-op Manage bridged IP video calls for Ford's global network infrastructure Ensure video call quality to our customers and clients in order to consistently provide the optimal levels of service that they both expect and require Update, validate, and certify IPVC global endpoints, databases, and documentation

Summer Internship - ATC headquaters moveAssigned Project Manager to replicate back-up communication methods cross functionally among separate sites Managed both internal and external resources to coordinate on- site surveys, installation, and commissioning of a Satellite telephony system Assisted in a cross site full production data systems center move Assigned responsibilities to move, install, and upgrade corporate access layer & security switches

Summer internship - Cisco VoIP deploymentParticipated in the successful deployment of Cisco VoIP telephony system corporate wide Coordinated end user training of the new equipment with our vendor in order to minimize the user impact and transitional frustration levels Managed inventory logistics with our consultants and vendors to ensure proper equipment placement, configuration, and support