Led technical projects for the critical infrastructure of the Auth0 Developer Community. Provided technical insight and implementation assistance for customers identity implementations. Covered a wide range of IAM subject matter, including architecture design, application security, product troubleshooting, protocol knowledge, and much more.In addition to my technical responsibilities, I acted as the senior-most team member. Worked interview rotations. Trained, and mentored junior teammates. Hosted team office hours.

Assisted pre- and post-sale customers with the design and implementation of Okta Customer Identity Cloud (Auth0). Including: troubleshooting REST APIs, code/application review, architecture review, and facilitating product feedback to PMs. Concurrently served as interim team lead, collected/evaluated team metrics, hired new teammates, mentored junior engineers, led 1:1s, and wrote technical documentation.

See above.

Assisted customer-developers with integration and implementation. Including: troubleshooting REST APIs, code/application review, navigating and debugging SDKs, and working with product managers to provide feedback. This role required skills and knowledge of IAM, JWT, OAuth2, OIDC, SAML, and general application security concepts, while working with a range of programming languages and frameworks.

Moderated developer community, working with customers to address technical product questions.

Coding Dojo Academy - Bellevue, WA, 06/2018 - 09/2018Full Stack Web Development Program - 14 Week Program, 60-80 Hours/week, 3 Full Stack CoursesGeneral Subjects Learned:-Web Fundamentals (HTML, CSS, JS)-Object-Oriented Design-Data Structures and Algorithms-Database Management and Querying-Command Line Interfacing-Cloud Server Management and Deployment (AWS)-Git protocol-MVC DesignC# ASP.NET Core Projects:-Worked with a team to build and deploy a multi-user web app using websockets for real time, databaseless text chat and simultaneous UI experience across clients. (video/code on GitHub: DraftChat)-Built and managed SQL databases for user login and registration with custom validations and protection against SQL injectionPython Django Projects:-As a solo project, built a weather preparedness web app using Django with user login/registration, interfacing with public weather API (DarkSky) and built-in text message API for alerts (TextLocal). This app included using cron for text alert system. (video/code on GitHub: PreCipio)-Built smaller login/registration apps using Flask and MySQL and SQLite Databases.MEAN (Angular 4) Projects:-Built and deployed rudimentary CRUD commerce manager site using a MongoDB NoSQL database.-Created UI elements with JQuery and JQuery UI with Ajax for a single page application.

Managed 40+ accounts in Central Ohio. Maintained long-term relationships with business owners while fulfilling email and text marketing needs. Planned, trained, and lead special event teams. Created new relationships and sales leads for business development. Provided on-call technical support for clients experiencing issues with Android application failure, wireless network troubleshooting, and RFID compatibility.