Dan Welsh Email and Phone Number

Technical and team lead over 8 for Active Directory, PKI and Centrify for Peraton the FDA account.

Directory Services infrastructure. • Operations and Infrastructure support for Identity management • Seven years providing tier 3 Infrastructure Support for Identity Management This involved helping engineers test network vips for Ldap, umbrella for dns security. Read thru configuration files and Ldap settings to ensure connectivity and proper secure ports used. • Part of a Major Incident response team for outages through the United States, Often crossing lanes of Job scope to support custom applications.• Demonstrated the ability to encompass small IT shop mindset of end-to-end support and Large IT granularity of lane specific supported apps• Involved with several identity systems like NetIQ, Specops, and automation tools like Aegis. • Upgraded over 75 domain controllers to Windows 2019 in a highly complex environment • Deployed new domain controllers with automated processes tools like Morpheus and Puppet. • Supported Ipam via Infoblox for a plus 30k node environment• Worked with Keyfactor for automation of scripts• McAfee EPO SME for 7500 windows servers.

Headed up an Exchange to Google for government transition representing three bureaus unique needs. Hybrid 2008 r2 domain accounts in an mail enabled state, sid linked to a mirrored 2003 domain account and custom scripting Gmail logon attributes for authentication via federated services. Ironport appliances, adhering to STIGS and Homeland venerability reports. PowerShell, PowerShell, PowerShell, and PowerShell,Quest PowerShell tools, Exchange Management Shell/console Planning Exchange upgrade to 2010 with a resource domain, interfacing with Dave Shaw (Microsoft Exchange and AD SME). Citrix, DNS, Networking between DOI, Exchange and Security.

• Assisting Hyper-V Virtualization of 700 servers in a global environment. • Developing operations in a RACI matrix for RRC plan, providing scopes and support models.• Defining service levels for each team within Microsoft Operations Framework.• Working with Infrastructure teams on System Center implementation of Forefront, SCVMM and SCOM. • Provided technical support and guidance in the operations & maintenance of internal/external IT infrastructures

Manage Corporate Enviroment, Helpdesk Manager, Systems Administrator, tier 3 for Directors of IT at hotels. Plan and build Hotel Networks.

Managed budgets, vendors, and contracts as well as performed role as single systems administrator. Met monthly with Director of Departments on Information Technology's role in aiding the science of the company. Responsible for network design, hardware and software needs. Consolidated Windows 2000 file and app servers to updated and in warranty Windows 2003 servers accomplishing a more stable environment with less down time.Supported Exchange 2003, revamped recovery plan from a brick level restore on a secondary Exchange server to single email restore system saving hours on most common restore scenarios. Responsible for lab computing data storage and computing power needs. Rebuilt Active Directory structure from a mixed OS environment to a cleaner and faster environment.

Supported Exchange 2000 enterprise in a mixed Exchange 2000 and Exchange 2003 environment. Active in a four person committee for IT changes within parent as well as sister companies. Consulted with sister company on Exchange 2003 domain migration.Assisted with WMS implementation within 6 weeks, WMS system increased warehouse productivity over 200 percent. Resolved Active Directory replication, Exchange account creation issues within an 8 company forest. Composed, implemented and supported 20 seat flow over call center for a sister company, consisting of VOIP soft phones, network connectivity for phones, application and printing needs.

Migrated Active Directory to non Active Directory due to merger with Dot Hill, allowing more effective data sharing and communication between companies. Supported engineers with various needs on Apple, UNIX and Linux platforms. Built new data center, migrated domain within six months due to trusting concerns with an AD child domain to parent domain (NTLM).Upgraded Exchange Server from 5.5 to Exchange 2000 and Active Directory. De-migrated from Exchange Server 2000 to Exchange 5.5 after merger.Cisco Pix to Pix VPN between sites for a backup solution and installed a new point to point T1 domain commutations between sites. Only Systems Administrator for site, this included servers, workstations, phones and networking. On-call 24/7.Supported AVAYA Definity phone system with Intuity voicemail. Replaced two NT 4.0 servers with two Windows 2003 servers with 8-terabyte of disk in a Fiber to Fiber channel SAN.

Administrated fifteen Windows 2000 servers on an Active Directory domain.Implemented a VPN solution for an offsite campus via WatchGuard firewalls.Built several Windows 2000 servers / domain controllers for remote site. Installed and configured a Cisco wireless network for two warehouses.Updated routes and configurations on Cisco network devices. Desktop Support for 150 desktops and laptop.Built automated imaging for new computers.

Managed desktop support team of 10 Administrators supporting 1,500 plus users. Worked daily with client representatives adjusting scope and schedules as appropriate. Responsible for reporting service level agreements to Motorola's management. Managed the procurement of the new desktops and laptops, including all deployment equipment and supplies. Ensured the detailed deployment process was being adhered to with all user PC deployments.Team Lead for Tier 2 Remote desktop support, trained peers on new tools including EA, Hyena, Remote Desktop Services via SMS and a web to pager interfaced ticketing system. Reported issues with non-standard imaging and with automation jobs. Performed a liaison position to Network support team.Performed support for a development domain with Windows2000 servers, also built 500 print queues.Developed software packages, advertised and pushed via SMS.Migrated home and group directories from Novell 4.x to NAS Servers.Made Exchange/NT Accounts via Exchange administrator and user manager.