* Managed all industrial related matters & internal investigationsacross the business.* Implemented recruitment & safety screening policies and procedures for all new employees of the business.* Managed all disciplinary hearings and recommendations.* Monitored and handled all employee claims, including performance based and harassment incidents. * Developed, managed and maintain the online training platform for the business.* Managed existing & emerging risks to the business by means of training, policy, and compliance implementation.* Developed and managed strategic training requirements for the business.* Ensured training methods and content were are up to date and are industry best practice.* Maintained and managed supported accommodation living compliance.* Developed succession plans and promotion paths for all staff.* Implemented new learning strategies and individual skills matrix assessments to drive continuous improvement outcomes for the business.* Delivered a wide variety of courses including topics on effective communication & leadership, bullying & harassment and train the trainer programs.* Selected and assigned instructors to conduct specific training programs.* Delivered new employee on boarding and training sessions via online L.M.S

* Responsible for the sales, marketing and distribution strategy for the Sting brand within the Australian market.* Member of the Sting Executive Leadership Group - charged with developing and executing strategic business plans.* Responsible for obtaining profitable sales results by effectively coaching and training team members to continuously improve.* Prepared monthly reports for the directors outlining key performance results for each team member including the plans in place to increase sales.* Set up a system of weekly / monthly reports and communications to drive best practice outcomes and results for the business.* Implemented sales objectives by forecasting and developing annual sales revenue plans for the business.* Implemented national sales programs by developing field sales action plans.* Maintain national sales staff by recruiting, training and developing personal succession plans for each team member to ensure continuing improvements across the sales team.* Predicted shifts in the marketplace, both regionally and nationally, using current industry knowledge to stay ahead of the competition.* Provided feedback to design and production departments on customer needs and preferences.

• Financial: Manage the stores controllable operating expenses to maximize profits.• Establish and implement policies, goals, objectives, and procedures for each department with in the store. • Category Steering Committee Member: Selected by the company to work with suppliers and negotiate the most profitable product assortment in the key categories of Footwear and Exercise equipment.• Store Manager of a number Rebel Sport stores across NSW and Victoria reporting directly to the National Sales Manager. • Financial: Review inventory and sales records to prepare reports for management and budget departments. • Staff Management: Recruit, train, coach, mentor, and evaluate personnel of up to 50 team members.• Plan and coordinate advertising campaigns and sales promotions, prepare merchandise displays and advertising copy.• Formulate pricing policies for merchandise, according to profitability requirements.