Performance And Partnership Leader (Regional Manager)
• Determine, communicate and track the team’s key performance indicators that link to performance targets addressing performance concerns early and implementing strategies to address poor performance and foster high performance.• Ensure service delivery activities comply with requirements of contractual deed and guidelines and with organisational policies.• Provide organisational reporting and interpret, analyse and leverage data to enhance performance outcomes.• Lead, coach and… Show more • Determine, communicate and track the team’s key performance indicators that link to performance targets addressing performance concerns early and implementing strategies to address poor performance and foster high performance.• Ensure service delivery activities comply with requirements of contractual deed and guidelines and with organisational policies.• Provide organisational reporting and interpret, analyse and leverage data to enhance performance outcomes.• Lead, coach and empower team members to successfully deliver upon their functional objectives.• Provide leadership in fostering a positive team environment and culture that engenders full contribution and collaboration by the team.• Build capability through mentoring, coaching, training and evaluating team member performances.• Provide regular and timely individual performance feedback and undertake formal performance management discussions and counselling in conjunction with Human Resources advice.• Drive customer acquisition activities that attract job seekers, realizing a continuous pipeline and program participants from a variety of referral channels.• Seek, cultivate and retain strategic alliances and major account with prospective employers that identify new and ongoing employment opportunities and provide scope for leveraging further relationships. Show less