Daniel Ward Email & Phone Number

New York, New York, United States

Fort Lee, New Jersey, United States

•Oversee and direct a wide range of key activities at this underperforming location, transforming it into a top-performing asset within the organization.•Provide strategic leadership across the organization and spearhead the development and execution of proactive initiatives.•Lead the development and implementation of agile workforce strategies and perform the adjustment of job roles and schedules to harmonize with evolving business dynamics, including driving improvements in processes, leveraging employee skillsets, and responding to customer demands.•Serve in an integral role by coordinating a wide range of theater human resources operations, including presiding over recruitment, training, and scheduling for a diverse team of over 90 employees.•Perform the administration of various weekly forecasting procedures while cultivating close collaboration across departments, achieving the prompt fulfilment of customer requirements and expectations.•Furnish in-depth and top-quality on-site management training and operational support across different states and locations, resulting in consistent high performance.•Spearhead the creation and development of standard operating procedures to optimize processes and maximize efficiency.•Handle the effective and efficient administration and allocation of the theater’s budget to guarantee financial sustainability.•Conduct in-depth analysis into sales data to generate key insights to enable the development of new pricing and marketing strategies.

Fort Lee, New Jersey, United States

Secaucus, New Jersey, United States

•Prospected for, identified, and capitalized on a wide variety of key sales opportunities and drove significant increases in customer retention.•Performed the sale of a high volume of furniture to customers in a fast-paced environment with a focus on meeting sales goals and objectives.•Led the establishment and maintenance of a warm and welcoming environment for customers, greeting them upon entry and identifying their needs and desires.•Navigated the negotiation of sale prices and agreements with customers to ensure the meeting of their needs and to maximize satisfaction.•Cooperated effectively with and provided support to other sales team members across the sales process to maximize revenue.•Clearly and effectively communicated with customers to dispense information and education on various products and other information.•Provided top-quality and exceptional service and support to customers on a continuous basis, maximizing satisfaction and referral business.

Bayonne, New Jersey, United States

•Operated with a strong and ongoing focus on driving increases in and maximizing team efficiency to enable high performance.•Carried out the organization and coordination of the workflow to meet daily demand needs on a consistent basis.•Performed the effective administration and maintenance of more than $2M worth of projection equipment to deliver an exceptional viewing experience to attendees.•Undertook and completed a wide range of building maintenance activities while guaranteeing compliance with health and safety codes.•Orchestrated the recruitment, interviewing, and hiring of new staff members and provided leadership across key functions.•Placed a strong emphasis on achieving the smooth and effective operation of all theater activities to deliver a top-quality customer experience.

Bayonne, New Jersey, United States

Bayonne, New Jersey, United States

Bachelor Of Science - Bs, Business Administration And Management, General

Activities and Societies: Dean's List John J. McCafferty Award Winner

Education record