Dana Anderson Email and Phone Number

• Produce all types of information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.• Maintain General Manager’s appointment schedule by calendaring all events, planning and scheduling meetings, conferences, tele-conferences, and travel.• Prepare the Pierce Group reports by collecting and analyzing information and providing input regarding that information. • Provide historical references from the business from beginning in the 1900’s to current times, by successful analysis of filing and retrieval systems; accurately recording all historical documents• Maintain office supply inventory for all locations by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.• Ensure operation of equipment used throughout all facilities by completing preventive maintenance requirements; following manu-facturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equip-ment and techniques.• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establish-ing personal networks; participating in professional societies.• Coordinate project-based work.• Review operating practices and implement improvements where necessary.• Continuing education for others on policies, procedures and new company initiatives• Liaison with internal staff at all levels

Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphicsMaintains manager’s appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.Prepares reports by collecting and analyzing information.Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.Distribute and cascade down the hierarchy market leader directives, bulletins and decisions that impact the division and/or marketAssist the market leader in review of budgets and consolidate for submission to the corporate budget officeCoordinates project-based workProcess accounts payable and other accounting support transactions as requiredMaintain processes to ensure compliance with policies and procedures including SOX administration and auditReviews operating practices and implement improvements where necessaryTrain others on policies, procedures and new company initiativesProvides guidance on company enterprise systems including: Workday, HMIS, SpendSmartContributes to team effort by accomplishing related results as needed. Liaises with internal staff at all level

Maintained a safe, clean and professional working environment.Worked closely with the accountants and outside clients and vendors. Managed and processed dental clinic Quickbook payrolls, bookkeeping, scheduling CE credits for the staff, and Calendaring for the accountants.Organized, filed; proactive in the day to day activities. Establishing relationships with the firms clients. Constructed an infinite level of trust and respect for one another.

Patient Advocate/Office ManagementTrained the staff, engaging with patients.Maintained certifications with continuing education classes for medical coding and billing, along with processing and verifying insurance benefits. Created a professional, clean and safe office environment for the Doctor, staff and patients. Responsible for; Calendaring for the Doctor, proactive scheduling and education of patients, active problem solving, setting expectations and goals for the clinic staff and adhering to all applicable local, state and licensing laws related to the operation of the business.

Revitalized and redirected the Greater Seattle Summer Swim League Club of Marine Hills. Effective multitasking, creating higher standards and operating procedures for facility maintenance, aquatic program development for swim team and swim lessons, hiring new coaching, lifeguards and swim instructors as well as pool and grounds maintenance staff. Created a new cultural founded on safety, responsibility, mutual respect and fun. Trained and developed staff culture to deliver on those values to create a welcoming environment with positive customer interactions.

Communicate and model and govern KIng Aquatic Club, PNS Swimming and USA Swimming guidelines, values, polices and practices, for all club swimmers and coaching staff. Effective at delivering successful swimming experiences for young athletes, balancing the the needs and expectations of parents with what is in the best interest for the athlete's personal stage and development.

Training a myriad of backgrounds in medical and healthcare industry in recognition and response to medical emergencies quickly and professionally. Coordinated hands on practice and evaluations for students to understanding the techniques and teamwork required to save a life.

Instruct swim lessons exceeding AMG Swim School standards.Provide accurate and informative CPR/First Aid/AED and Lifeguard instruction.Teach water aerobics according to the guidelines of the WaterArt program.Provide correct information and support to fellow team members in regards to daily operations in both actions and directions.Coordinate community outreach within the community.Participate in and lead regularly scheduled employee trainings.Ensure excellent customer service is given to our patrons.

Worked in a fast paced environment requiring multitasking and excellent organization and time management skills. Responsible for answering 12 line phone system.Scheduling over 1400 pilots to flights and/or routes.Worked with many different departments to ensure the quality of customer service and the safety of passengers.Made hotel and shuttle reservations, scheduled recurrent training events for pilots and instructors.Maintained accurate records of pilot schedules and flight times to ensure Federal Aviation Administration and company regulations were followed.