Project Manager of the Finance System Modernisation Program, and the subsequent Finance Continuous Improvement Program which is in place to leverage the latest technology offerings and best practice solutions, in order to ensure long term supportability of QT Finance systems, to drive productivity improvements, and to streamline business processes and procedures.

Contractor specialising in Public Sector implementations. Certified PRINCE2 practitioner, and ITIL certified.

My role in Project Plus was to implement PSCD to handle receivables and payables, revenue distribution, dunning, payment arrangements, and interest. I managed a team of 4 functional consultants and 1 technical consultant, and as a team we were responsible for the over overall build, implementation, and integration of the PSCD solution. I was also personally responsible for the allocation of work to the resources in my team and ensuring they met their target deliverables, customer liaison, issue management, and project planning. Currently I am responsible for post go-live support of the PSCD solution.

PSCD consulting across varied DHS projects, including Work Management and Aged Care.

Functional Team Lead for the Financial Management, Advance Payment, and Deductions project streams (utilising the Social Services and PSCD modules of SAP) for the Tranche 1 delivery of the Aged Care Modernisation Program for DHS.

Support and development of OSR's established SAP Tax & Revenue Management solution.

My role in this implementation was SAP PSCD Functional Consultant for the accounts receivable and cash desk functions required in NSW DET public schools.I was fully involved in the detailed design (based on a pre-defined SAP blueprint of work), specification, build, change management, testing, defect resolution, and preparations for a pilot deployment of PSCD into selected NSW DET public schools.

In my role as Senior Systems Analyst I worked with the business to design, build, plan and implement, and support SAP solutions tailored to fit CCC's business processes – specifically SAP PSCD Accounts Receivable functionality.

In my role as Systems Analyst it was my primary responsibility to analyse business requirements and evaluate new initiatives to provide technical and/or business solutions for CCC; by articulating the relevant processes and functions using business process maps, business requirements documents, and functional specifications.

As Business Analyst/SAP Support Analyst for NZ Lotteries, I was responsible for analysing business requirements and evaluating new initiatives to provide technical and/or business solutions for my organisation, as well as fully participating in the implementation and support of these SAP solutions (with a focus on CRM, SD, and HR).

As Business Champion of the SAP Implementation Project Team it was my responsibility to understand the business processes of the key business stakeholders to align their requirements with SAP functionality, whilst managing stakeholder expectations. I assisted the business in the transition to new technology through planning and conducting end-user training as well as providing first level post go-live support. In my dual role as Project Coordinator for the NZ Lotteries Projects Team I provided planning/reporting assistance to management, meeting administration, travel administration, as well as the configuration, management, and publishing of SAP context sensitive help via RWD InfoPak.

In my previous role as Retail Channel Coordinator I was responsible for: * Working with the Retail Sales, Finance, and Helpdesk teams of NZ Lotteries to manage retailer processes such as; set up of new retailers, facilitating changes of ownership, changes to business structure, or closures of Retail Outlets * Creating, maintaining, and managing, Retailer documents such as Retailer Agreements and Retail Outlet Design Plans

In my previous role as Service Administrator I was responsible for general administration duties for the Chrysler Jeep Service Workshop, management of the Workshop technicians, and direct support of the Service Manager.

In my previous role as Administrator I was responsible for general reception and administration duties, event management, and was support to the CEO, finance, and sales teams when required.